Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

[Anonymous]

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@stancil70 wrote:

Hello Everyone!

I requested a CLI by LUV button on a couple of my Synchrony cards that should be due for a CLI.  I got the denial and when the letter came in the mail, it reads: 

"We are not able to assign the credit line you requested because it exceeds the amount of increase our policy allows".  Anyone seen this reason before? Of course, it was the LUV button, so there was no specific amount requested.  

I received it for my Lowe's card (currently at $17k with about a $500 balance ... and my Toys R Us card (currently at $5k with zero balance).  My total exposure with Synchrony is $86,600 with about 2% utilization and $110k annual salary. 

Thanks in advance !! 

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I keep getting the same message, really on a 10K on Paypal with score over 760? I stop doing any more CLI with them.

[SunriseEarth]

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@stancil70 wrote:

Hello Everyone!

I requested a CLI by LUV button on a couple of my Synchrony cards that should be due for a CLI.  I got the denial and when the letter came in the mail, it reads: 

"We are not able to assign the credit line you requested because it exceeds the amount of increase our policy allows".  Anyone seen this reason before? Of course, it was the LUV button, so there was no specific amount requested.  

I received it for my Lowe's card (currently at $17k with about a $500 balance ... and my Toys R Us card (currently at $5k with zero balance).  My total exposure with Synchrony is $86,600 with about 2% utilization and $110k annual salary. 

Thanks in advance !! 

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Once your above a certain threshold, you'll see that when using the LUV button.  You'll need to call in to Credit Solutions (or you can try chat) in order to get a CLI.