From what I’ve experienced and read on here it seems to be a new thing with them. They did the same thing to me this week after I got an approval for the PP cash back Mastercard. But I had locked my TU report after the initial approval so it didn’t go through thankfully. But the card was still issued to me so not sure why the 2nd HP was necessary and customer service was of no help, I never got a straight answer after being transferred to 2 different departments.
Same happened to me as well. I would hope this is a glitch in their system and something they can and will fix. There's no need to pull the same report twice!
No more Sync apping for anyone lol. 2 hps on same credit report! Lol, send me the blue
As everyone else has stated NO. I too had this happen to me about a month ago, this was my last card before going into the garden, the dreaded PayPal Extra Card that I kind of regret getting at the moment, but regardless it’s too late now and I have it. Nonetheless I’ve spent 1 month dealing with it. The first person disputed my whole account on my EX report when it’s an INQ on TU 🙄. I actually laughed reading this because I literally just got off the phone with them again and supposedly their going to get it taken care of this time. Good luck but be prepared for a run-around with different people/numbers, yada yada.
I had the same thing after I applied for the Sync Paypal Extras MC. The pulls look different and I thought the second was when I requested a CLI on my CareCredit but now I’m thinking maybe it was this situation. Thanks for posting, OP, please let us know if you’re able to resolve it, I’ll be calling too.
