They want me to remove security freeze for soft pull?

[Anonymous]

So I called credit solutions to ask for a CLI on my walmart store card.

They asked me to remove my security freeze on transunion but gaurentee it will be a SOFT PULL.

Is this correct before I call back and request again?

Thanks!

[Anonymous]

They are not telling you the truth.  If it is a softpull, they should be able to get access to your report even if it is on ice.  Methinks this will be a hardpull...

[TRC_WA]

Every Walmart CLI request I put in was a SP... but I've never frozen my reports.

[baller4life]

It's a soft pull. But for whatever reason they can not pull thru a freeze. I've had to thaw TU a few times before in order for them to access it. Strange. But very true.

[DeeBee78]

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@Anonymous wrote:

They are not telling you the truth.  If it is a softpull, they should be able to get access to your report even if it is on ice.  Methinks this will be a hardpull...

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I'm sorry, but that's not correct in regards to this lender. I had this same experience last week. Synchrony will not SP through a freeze, even if the provisions allow for it. 

I unfroze my TU and went from $1,200 to $3,500. 

[Anonymous]

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@DeeBee78 wrote:

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@Anonymous wrote:

They are not telling you the truth.  If it is a softpull, they should be able to get access to your report even if it is on ice.  Methinks this will be a hardpull...

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I'm sorry, but that's not correct with this lender. I had this same experience last week. Synchrony will not SP through a freeze, even if the provisions allow for it. 

I unfroze my TU and went from $1,200 to $3,500. 

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Thats interesting as my lowes is through though Synchrony.  When I asked to have my lowes card increased, she said they need to pull a report and mind you mine is also on ice..  Waited and came back with positive news. Never asking me to remove freezes.  

[Anonymous]

Yelp!
I unfroze and went from $8k to $10k via a soft pull!
Thanks for the info guys! Happy with the result.

[Scupra]

Same with Amazon, they always ask me to remove freeze.

[Anonymous]

They lied to you. This is not correct. Credit Solution will be making a hard inquiry because it will not be a  promotional offer to you.

[Anonymous]

And I should believe the member above with "1" post. 

It was a soft pull. Ive called credit solutions in the past and had the same success I had today via a soft pull.