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US Bank Altitude Connect application

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xenon3030
Valued Contributor

US Bank Altitude Connect application

Finally, I decided to apply for US Bank Altitude Connect. It has 50k SUB (euivalent to 500$), 30$ entertainment credit and its 95$ AF is waived in the first year.

 

When I wanted to send application, the US Bank website was not working correctly (very buggy). Since the branch appointments need to get scheduled ~24-48h in advance, I decided to call US Bank customer service and send application. I was thinking that calling the bank to send application would be similar to in branch (getting response right a way), but I ended up receiving an "application under further verification" response and the operator said that I will receive additional information in ~7-10 business days.

 

Waiting for ~2 weeks for additional information looks very long. Is there a recommendation to expedite the application? Is it a potential rejection?

 


Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
12 REPLIES 12
pizza1
Community Leader
Super Contributor

Re: US Bank Altitude Connect application

Yes, call the backdoor number, and inquire about your app, and ask if they needed anything else from you. They should be able to tell you if you were denied, or if its still pending review. USB rarely gives instant approvals on line.
Message 2 of 13
MrDFinance
Established Contributor

Re: US Bank Altitude Connect application

I also recently applied for the US bank cash plus and have been calling for days and it's still under review so I'm guessing US Bank is doing a bunch of manual underwriting these days and are behind ....Everytime I called they said I didn't have to give any other information and I have to wait 3-5 business days ....I applied Online

Message 3 of 13
xenon3030
Valued Contributor

Re: US Bank Altitude Connect application

I called the under writing department but they were closed early, seem to work in CST or EST time (they also work only during week days Mon-Fri).

 

Tomorrow morning, I will call again another department to see whether they need any additional information, otherwise I have to wait untill Monday morning. I guess this waiting period is only to verify that the applicant really submitted the application. Their email says that "you submitted an application and if you did not do it, call this number ASAP otherwise, you ignore the email". It looks strange but I think, they are waiting for a possible complaint call back and if they do not receive such a call within ~2-3 days, they proceed to approve the application. If they wanted to deny it, I guess they could do it immediately.

 

I have an urgent costly maintenance appointment at the end of next week and it is great that I receive this card ASAP (need expedite shipment).

 


Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
Message 4 of 13
MrDFinance
Established Contributor

Re: US Bank Altitude Connect application


@xenon3030 wrote:

I called the under writing department but they were closed early, seem to work in CST or EST time (they also work only during week days Mon-Fri).

 

Tomorrow morning, I will call again another department to see whether they need any additional information, otherwise I have to wait untill Monday morning. I guess this waiting period is only to verify that the applicant really submitted the application. Their email says that "you submitted an application and if you did not do it, call this number ASAP otherwise, you ignore the email". It looks strange but I think, they are waiting for a possible complaint call back and if they do not receive such a call within ~2-3 days, they proceed to approve the application. If they wanted to deny it, I guess they could do it immediately.

 

I have an urgent costly maintenance appointment at the end of next week and it is great that I receive this card ASAP (need expedite shipment).

 


I'm hoping that's the case for my app as well lol .....Getting in with US Bank is the last piece to the puzzle for me 

Message 5 of 13
xenon3030
Valued Contributor

Re: US Bank Altitude Connect application

For US Bank, several people recommend to have a prior relationship by e.g. opening a checking account and afteward, submiting a CC application. You may consider this wise recommendation.

 

Anyway, at the time that I wanted to submit application for Cash+ some years ago, there was no SUB for checking account. Therefore, I decided to submit a cold CC application and by chance it got approved (took ~3 weeks to receive the card). After a few months, US Bank offered SUB to open a checking account and I used it.

 


Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
Message 6 of 13
MrDFinance
Established Contributor

Re: US Bank Altitude Connect application

I tried to open a savings account with them a month ago and they told me they don't service my area and wouldn't let me open the account when I put in my zip code.

 

I guess there isn't any branches near me ....Hope that doesn't stop the credit app 

Message 7 of 13
Justrebuilding
Regular Contributor

Re: US Bank Altitude Connect application


@MrDFinance wrote:

I tried to open a savings account with them a month ago and they told me they don't service my area and wouldn't let me open the account when I put in my zip code.

 

I guess there isn't any branches near me ....Hope that doesn't stop the credit app 


You can get around this by opening a brokerage account with them first- then open a checking or savings.



Chase Sapphire Reserve 10k Cap 1 QS 15K, Cap 1 QS 5K, Cap 1 QS 4K, Cap 1 QS 4K, GE Care Cr 7K NFCU Cash Rewards 10K Walmart 1.3K NavCheck 5K Freedom 6K Freedom 2.5K Hyatt 4K Sallie Mae 5K Barclay Rewards 3K Macy's 1K
US Airways 1.5K, Discover 8K,
Message 8 of 13
Justrebuilding
Regular Contributor

Re: US Bank Altitude Connect application

I applied for this card yesterday and also received the msg that they are in the process of reviewing my application. I am pretty hopeful that this will be an approval because when I applied in the past for a Cash+ it was an instant denial. 



Chase Sapphire Reserve 10k Cap 1 QS 15K, Cap 1 QS 5K, Cap 1 QS 4K, Cap 1 QS 4K, GE Care Cr 7K NFCU Cash Rewards 10K Walmart 1.3K NavCheck 5K Freedom 6K Freedom 2.5K Hyatt 4K Sallie Mae 5K Barclay Rewards 3K Macy's 1K
US Airways 1.5K, Discover 8K,
Message 9 of 13
xenon3030
Valued Contributor

Re: US Bank Altitude Connect application

I called and the application is still in the UW step (will take ~2-3 business days). It is strange that the UW process is manual there. Not approved/not rejected, fingers crossed and pray for the application to get approved Heart Heart

 

The rep said that they cannot do expedite shipment for the first card. Therefore, with a high probability and if get approved, I cannot get it before weekend. I will call again tomorrow and check with another rep (the operator during the application submission was saying that expedite shipment is feasible).


Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
Message 10 of 13
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