To add to data points for USAA.
1. They will not do Intrest Rate Decreases period
2. You have to apply for a new card
3. They will not combine credit limits
I called USAA and asked for an interest Rate Reduction on my Low Rate card. It was currently at 15.xx% and the range for that card starts at 6.99%. When I first got the card my credit profile was much different that it is now. I asked to be transfered to a supervisor and what transfered to an Executive Retention Rep (or something like that) who stated the same thing. She was very helpful and I asked if I applied for a new card (Same card, low rate card) could they combine the limits. She said she would call the underwriters and ask and that she has seen it done before.
Well, I went ahead and applied for a second low rate card and got approved for 16K @ 7.99%. She called the underwriters and they came back and said due to federal law that since I applied online they cannot increase my credit limit until 6mos after opening. I reinterated I didnot want a CLI I wanted to combine credit limits.
I was promptly told that they do not combine credit limits.
So now I am stuck with two of the exact same cards albeit one is a much lower rate.
I should have applied for the Citi TY Premier instead.
Thanks for listening
