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Weird Macy's in-store experience with credit card request

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AverageJoesCredit
Legendary Contributor

Re: Weird Macy's in-store experience with credit card request


@Anonymous wrote:

Wow... okay, thanks everyone! 

 

My Macy's card is close to 7 months old, I started with a CLI of $500 and then increased to $8,000 last month. Would the upgrade pop-up offer return? I was spending perhaps $125 when I was asked. Is it a new credit application, or is it a soft pull upgrade? As Smarty showed, two cardss are possible- but would it be wise for me to grow my relationship with Citi beyond the 1 year mark? 

 

 


Honestly, you only need one Macys card. Remember it WILL eat into your Citi overall credit exposure so it could potentially affect future legacy card limits. 

Message 11 of 19
Meanmchine
Super Contributor

Re: Weird Macy's in-store experience with credit card request

I used to have a Macys card and every now and then I think about reapplying.

I just wonder of they are going to file BK anytime in th near future and my urge to reaapy vanishes

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 12 of 19
Meanmchine
Super Contributor

Re: Weird Macy's in-store experience with credit card request


@AverageJoesCredit wrote:

@Jnbmom wrote:

@Anonymous wrote:

I was at Macy's today (mistake, oh god, so many people) but anyways.. I make it up to the counter and they ask, as usual for me to swipe my Macy's card and I do so. The woman then asks me if i'd like to upgrade my Plat Macy's store card to the Amex Macy's card... I gave her deer in the headlights eyes.. as I am 99% sure she couldn't of upgraded my card, that can only be done by Citi, when and if they're feeling generous. So, I asked.. is this a hard or soft inquiry? She didn't know what I was talking about, so I rephrased and asked if it would be a new credit application and she said yes. I thought.. I could only have 1 Macy's card... The Amex version has no appeal to me except the Amex logo.. I get better cashback with other cards. 

 

What exactly was this cashier trying to do? I noticed on her POS screen, she was able to see how much i've spent using my Macy's card and it even broke it down into a graph of which department I spend the most money in. That was lowkey creepy. What else can they see? My credit limit?


You can have both the store card and the amex version.


25k each for $10 worth of purchasesSmiley Wink. Who needs SyncranySmiley Wink wink wink Syncony Smiley Happy


 

 

@AverageJoesCredit 

And I thought i was the typo king on MF

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 13 of 19
Meanmchine
Super Contributor

Re: Weird Macy's in-store experience with credit card request


@AverageJoesCredit wrote:

@Anonymous wrote:

Wow... okay, thanks everyone! 

 

My Macy's card is close to 7 months old, I started with a CLI of $500 and then increased to $8,000 last month. Would the upgrade pop-up offer return? I was spending perhaps $125 when I was asked. Is it a new credit application, or is it a soft pull upgrade? As Smarty showed, two cardss are possible- but would it be wise for me to grow my relationship with Citi beyond the 1 year mark? 

 

 


Honestly, you only need one Macys card. Remember it WILL eat into your Citi overall credit exposure so it could potentially affect future legacy card limits. 


Are you sure on this point?  Legacy and Retail cobrands are two separate divisions

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 14 of 19
Jnbmom
Credit Mentor

Re: Weird Macy's in-store experience with credit card request


@Meanmchine wrote:

@AverageJoesCredit wrote:

@Jnbmom wrote:

@Anonymous wrote:

I was at Macy's today (mistake, oh god, so many people) but anyways.. I make it up to the counter and they ask, as usual for me to swipe my Macy's card and I do so. The woman then asks me if i'd like to upgrade my Plat Macy's store card to the Amex Macy's card... I gave her deer in the headlights eyes.. as I am 99% sure she couldn't of upgraded my card, that can only be done by Citi, when and if they're feeling generous. So, I asked.. is this a hard or soft inquiry? She didn't know what I was talking about, so I rephrased and asked if it would be a new credit application and she said yes. I thought.. I could only have 1 Macy's card... The Amex version has no appeal to me except the Amex logo.. I get better cashback with other cards. 

 

What exactly was this cashier trying to do? I noticed on her POS screen, she was able to see how much i've spent using my Macy's card and it even broke it down into a graph of which department I spend the most money in. That was lowkey creepy. What else can they see? My credit limit?


You can have both the store card and the amex version.


25k each for $10 worth of purchasesSmiley Wink. Who needs SyncranySmiley Wink wink wink Syncony Smiley Happy


 

 

@AverageJoesCredit 

And I thought i was the typo king on MF


🤣 

EXP 780 EQ 796 TU 810
Message 15 of 19
dsotm76
Frequent Contributor

Re: Weird Macy's in-store experience with credit card request


@Anonymous wrote:

I was at Macy's today (mistake, oh god, so many people) but anyways.. I make it up to the counter and they ask, as usual for me to swipe my Macy's card and I do so. The woman then asks me if i'd like to upgrade my Plat Macy's store card to the Amex Macy's card... I gave her deer in the headlights eyes.. as I am 99% sure she couldn't of upgraded my card, that can only be done by Citi, when and if they're feeling generous. So, I asked.. is this a hard or soft inquiry? She didn't know what I was talking about, so I rephrased and asked if it would be a new credit application and she said yes. I thought.. I could only have 1 Macy's card... The Amex version has no appeal to me except the Amex logo.. I get better cashback with other cards. 

 

What exactly was this cashier trying to do? I noticed on her POS screen, she was able to see how much i've spent using my Macy's card and it even broke it down into a graph of which department I spend the most money in. That was lowkey creepy. What else can they see? My credit limit?


It amazes me how little cashiers know about the cards that the various stores offer.  With my employer, we go through a rigorous yearly training from First BankCard to make sure that we stay up to date with what we can and cannot say to customers so that we aren't held liable.

And wow, that is kind of creepy that they have access to that information.  Big Brother is watching!

BCE AMEX ($16200) - Citi DC ($11600) - Chase Sapphire Preferred ($10200) - Nordstrom Visa Signature ($10000) - Best Buy Citi Visa ($9950) - Chase Freedom Flex ($7700) - NHL Discover IT ($7000) - Apple Card ($6000) - Delta Gold AMEX ($6000) - Hilton Honors AMEX ($5000) - Barclay View ($5000)

Closed - Capital One Secured ($500) - It is not in my wallet. :-) - Sony/Sync ($2400)

Goal - To get in with Chase. Smiley Very Happy (ACHIEVED!)
Message 16 of 19
AverageJoesCredit
Legendary Contributor

Re: Weird Macy's in-store experience with credit card request


@Meanmchine wrote:

@AverageJoesCredit wrote:

@Anonymous wrote:

Wow... okay, thanks everyone! 

 

My Macy's card is close to 7 months old, I started with a CLI of $500 and then increased to $8,000 last month. Would the upgrade pop-up offer return? I was spending perhaps $125 when I was asked. Is it a new credit application, or is it a soft pull upgrade? As Smarty showed, two cardss are possible- but would it be wise for me to grow my relationship with Citi beyond the 1 year mark? 

 

 


Honestly, you only need one Macys card. Remember it WILL eat into your Citi overall credit exposure so it could potentially affect future legacy card limits. 


Are you sure on this point?  Legacy and Retail cobrands are two separate divisions


Yes, it doesnt matter . Ive received notice of max Citi exposure  and been 8nformed by CSR, which i know is grain of salt. Put it this way .....i have a bigger limit on my Macys Amex  than  i made and my Legacy cards are always denied cli requestsSmiley Wink

Message 17 of 19
Anonymous
Not applicable

Re: Weird Macy's in-store experience with credit card request

Alright, I went back today.. had the same lady.. It was definitely a new credit application, not an upgrade.

 

Hopefully Citi doesn't shut me down Smiley Indifferent

 

07_08_20_20_55.png

Message 18 of 19
Anonymous
Not applicable

Re: Weird Macy's in-store experience with credit card request

It would have to be though wouldn't it? Because we're talking two different Lenders here, Citi and Amex. If it were the same Lender for both cards then it might have a chance at a simple SP upgrade, especially if Amex. That said, usually there is a HP involved in going from a Store card to a card with a logo that can be used everywhere. At least the ones I've seen. 

 

Considering you username I wouldn't have expected a minor thing like a HP to stand in your way of an approval. lol

Message 19 of 19
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