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apped for 2 southwest cards and got 7-10 day message on both. call or wait?

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Anonymous
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apped for 2 southwest cards and got 7-10 day message on both. call or wait?

I applied for the southwest preferred and plus on the same day over the weekend. I got the 7 to 10 day message on both which I thought was weird because about 6 months ago I was instantly approved for sapphire for 19k. They pulled my exp once and that credit pull was my 4th in the last 2 years so I should be  good there I think. I have 2 questions for you guys:

 

1. With chase, is the conventional wisdom to call as soon as possible and ask whats up or to wait it out? Is there any risks associated with either method?

2. If I do call, should I be worried about explaining why I apped for these 2 cards on the same day? It seems pretty obvious I did it just for the reward points so I'm kindof scared about talking to a human about it. What should I say to them?

 

Message 1 of 7
6 REPLIES 6
Anonymous
Not applicable

Re: apped for 2 southwest cards and got 7-10 day message on both. call or wait?

What does the status line say? Is it saying 30 day message?
Message 2 of 7
Anonymous
Not applicable

Re: apped for 2 southwest cards and got 7-10 day message on both. call or wait?

Call these below numbers and see what is the automated message says..
1888-338-2586
1800-436-7927
Message 3 of 7
Anonymous
Not applicable

Re: apped for 2 southwest cards and got 7-10 day message on both. call or wait?

I just tried the 888 number and evne though at first it said its "automated" after entering my social it said "this conversation will be recorded, wait for the next available representative" and I hanged up because I didn't feel ready to talk to a real person.

Message 4 of 7
Anonymous
Not applicable

Re: apped for 2 southwest cards and got 7-10 day message on both. call or wait?


@Anonymous wrote:

I just tried the 888 number and evne though at first it said its "automated" after entering my social it said "this conversation will be recorded, wait for the next available representative" and I hanged up because I didn't feel ready to talk to a real person.


If they send you a letter in the mail, you're just going to have to call anyway, but one to two weeks after the fact.

Message 5 of 7
Anonymous
Not applicable

Re: apped for 2 southwest cards and got 7-10 day message on both. call or wait?

I applied for the Southwest card on June 25th. It wasn't an instant approval. The screen after I submitted the app said something less than 30 days. I can't remember if it was two weeks or 7-10. I The email I got right after said 30 days, if approved I'd get the card in 2 weeks or a letter giving denial reasons. I was approved 5 days later. They pulled EX and EQ. Hope you get an approval!
Message 6 of 7
RonM21
Valued Contributor

Re: apped for 2 southwest cards and got 7-10 day message on both. call or wait?

It doesn't guarantee a denial, based on different approvals I've seen. We're you ever able to get a status message?


Total CL: $321.7kUTL: 2%AAoA: 7.0yrsBaddies: 0Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping

BoA-55k | NFCU-45k | AMEX-42k | DISC-40.6k | PENFED-38.4k | LOWES-35k | ALLIANT-25k | CITI-15.7k | BARCLAYS-15k | CHASE-10k

Message 7 of 7
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