what is hsbc's general approach in a application review waiting time etc

[Anonymous]

did the application, got asked security questions for my credit report, which i seemingly always do, since i use different mailing addresses, these security flags have botched and ruined a lot of applications for me, its tough to get past it and to a real human on the phone with just about any company. never the less i was told it was under review and that they would reach out. So I dont knwo if thats instant rejection or what, not too familiar with hsbc. hoping they dont send just a letter, because my ups mail box that i get mail in while on the road is a huge pain to drive to. do they typically reach out by email? What's a good back door number to try to get to to clarify any security concerns they might have? If theres even a chance that they arent out right denying me I want to try to go through with it 

[Anonymous]

Their application process is ridiculously long with very minimal communication. I applied for their cash rewards card on 10/16 where it went under review. I then received an email 1 week later for a copy of a utility bill, drivers license, and ssn. I haven’t heard anything for almost 2 weeks after submitting to stuff they wanted so I called the number listed on the last email they sent to me. Long story short, the rep said I was approved but no credit limit yet because it takes few days for that..... so who knows, maybe another week or two before I hear anything else 😒

Call 877.222.8218

[CramEiko]

The Hong Kong Shanghi Banking Corperation (China Based Bank) has been working hard on marketing. For a few months this summer I would get a mailer 1 to 3 times a month. Mailers would be off and on again for the past year. 

[SBR249]

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@CramEiko wrote:

The Hong Kong Shanghi Banking Corperation (China Based Bank) has been working hard on marketing. For a few months this summer I would get a mailer 1 to 3 times a month. Mailers would be off and on again for the past year. 

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The Hongkong and Shanghai Banking Corporation now known as HSBC is HQed in London. Historically it has primarily been based in Hong Kong and regulated under the British HK regulatory system and has moved its global HQ back to the UK when sovereignty was handed over. I wouldn't really call it "China Based" by any stretch of the imagination as none of its top executives or top management operations are based in China. Cards issued in the US is issued through its US-based subsidiary which is I believe the result of HSBC's takeover of the NY-based Marine Midland Bank back in the 80s. 

[FinStar]

OP, depending on what information they may need, and or depending whether it was declined or requires further processing, initial communications are typically done via email. Be sure to check your spam folder.

If the application is recommended or reviewed for approval consideration, the entire process can take up anywhere from 2-3 weeks. Again, YEMV and this all depends on what they need to verify.