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2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

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RobD3
New Contributor

2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

It's taken me over a month to get approved for 2 AMEX's, the Hilton Surpass and the Cash Magnet. It was the whole Bank letterhead to verify address thing. Started because of an unnecessary fraud alert that was quickly released... however the various items I sent them for verification had to be tweaked, again and again. Then FINALLY yesterday they were actually able to talk to my branch manager while I was sitting there initiating the call with my cellphone to their 0237 number...30 minutes later I received the emails that I finally got the approvals. Each e-mail contained the last 5 of the account. I tried to setup an online account with the provided link, but when I put in the verifying information it faulted with "Your reference number has expired" This happen to anyone else? Also, how long does it take to get your cards from AMEX? Thanks

Message 1 of 14
13 REPLIES 13
Anonymous
Not applicable

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congratulations on your approval!

IIRC, I received my card in the mail about 6 business days later.

Message 2 of 14
Gotham-
Frequent Contributor

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congratulations 💥🥳🎉🎊🎁🎈
2018 Dec Starting Score: 700
Current Score: 778
Achieved Goal Score 2020: 800

Take the myFICO Fitness Challenge

Message 3 of 14
Traveler101
Established Contributor

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congrats!

Message 4 of 14
Openwater
Established Contributor

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congrats on the approvals. Took a while, but finally made it. Cheers!




Discover 22K ---------------------------- Credit Union MC 17K
Cap1 QS 11K ---------------------------- Barclay 3.4K
AMEX Blue Cash AU 15.5K ------ Barclay Apple AU 10K
AMEX BCP 15K
1 Installment loans:
Auto 60K /

AMEX Hilton Aspire 25K
Vantage 3.0: TU:738 EQ: 737 03-17-2020
Ch. 7 DC 12/2014
Message 5 of 14
Anonymous
Not applicable

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congratz Congratz! Smiley Happy

Message 6 of 14
AllZero
Mega Contributor

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congratulations on your approvals!

Message 7 of 14
gdale6
Moderator Emeritus

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Cant help you with your question as I dont do business with AMEX proper, grats on the two cards though Smiley Happy
Message 8 of 14
Cred4All
Valued Contributor

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congrats on the approvals!  I agree with above posts, I usually received my cards from Amex quickly, within a week.


Message 9 of 14
Anonymous
Not applicable

Re: 2 Approvals AMEX Hilton Surpass & Cash Magnet but something odd..

Congratulations. To set up online account you will have to wait for the cards. Same thing happened to me and my girlfriend when we tried to set up online accounts. 

Message 10 of 14
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