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BBVA Denied Due to BS-[Update] BBVA NBA Amex approved!

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NP27
Established Contributor

BBVA Denied Due to BS-[Update] BBVA NBA Amex approved!

So, I finally got through to someone and they said the sole reason I was denied was because they couldnt reach me through the numbers that are listed on Innovis to verify my info?  Why wouldnt they call the number on my app?  WTH!

 

I am pissed.

 

Update-Approved.  It was not an easy process, but I am happy it all worked out.  Perseverance is key.

Message 1 of 20
19 REPLIES 19
NP27
Established Contributor

Re: BBVA Denied Due to BS

Anyone who has had the same problem PM me and I will give you the contact information for the BBVA CC Fraud Department.   I was told they could reverse the decision.  I am assuming after you send in documents (because they gave me a PO Box) to prove its you and not someone trying to open an account under your name.  I am not letting a hard inquiry go to waste!!

Message 2 of 20
msbia
Established Contributor

Re: BBVA Denied Due to BS

I think B335i went through this as well but they cancelled his after issuance for so-called fraud issues. He was able to get his card reopened and line restored thankfully. Good info to post, thanks! 

Personal Credit? Check. Business Credit? Check.
Mission Accomplished.
Thanks MyFico!
Message 3 of 20
NP27
Established Contributor

Re: BBVA Denied Due to BS

I wonder if he could PM me what he did and where he sent everything so that I don't mess it up when I do it.
Message 4 of 20
elim
Senior Contributor

Re: BBVA Denied Due to BS

Message 5 of 20
NP27
Established Contributor

Re: BBVA Denied Due to BS

Sent in my identifying docs today and overnighted to VP of CC fraud department.  We will see what happens and how fast it happens.

Message 6 of 20
CreditMagic7
Mega Contributor

Re: BBVA Denied Due to BS

Hope the OP gets this worked out to his favor. Too many of these same issues is what spooked me away from apping that bank.

Message 7 of 20
TRC_WA
Senior Contributor

Re: BBVA Denied Due to BS


@CreditMagic7 wrote:

Hope the OP gets this worked out to his favor. Too many of these same issues is what spooked me away from apping that bank.


Same here... that and the fact I haven't used my AmEx since I last went to Costco about 3 months ago...  Sam's smaller bulk quantities and the MC is better for my needs LOL...

FICO8 current as of : 2-1-26 EQ: 713 TU: 702 EX: 705
Hard INQs last 12 months: EQ: 1 | TU: 2 | EX: 1
Verizon Visa $8500 Amex Delta Gold $10,000 Care Credit $18,000
NFCU CashRewards $13,500 Apple Card $7000 Best Buy $8000 Amazon $5000
STCU auto loan (2026 Hyundai Palisade Hybrid) 6.24%
HDFS motorcycle loan (2024 Harley Davidson Road Glide) 9.45%
Total CL: $70,000 --- Total CC UTI: 31% --- AAoA: 6.5 years --- Income: $257k
Last app: 1-31-26
Message 8 of 20
NP27
Established Contributor

Re: BBVA Denied Due to BS

Ugh.  I wish I would have dug a little deeper before apping this one, but hindsight is 20/20....right?  Hopefully it all works out.

Message 9 of 20
cem13
Established Contributor

Re: BBVA Denied Due to BS

I had no issue with this card thankfully.  I had an instant approval for $13K with 13.xx% APR.   I have used it several times for about $3K.

FICO 08 JUL23: TU 850; EQ 846; EX 843. Clean since BK7 D/C 6/2011.
Message 10 of 20
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