cancel
Showing results for 
Search instead for 
Did you mean: 

DiscoverCard- Additional ID Verification (with tips)

tag
FalconSteve
Valued Contributor

DiscoverCard- Additional ID Verification (with tips)

So my Saga begins...

I had to get a new dishwasher, so I got a Lowes Charge. Instant approval. 🎉 $4000 limit, fine

I logged in to Chase CreditJourney and was pre-approved for $19,000 SL, so I used the invite from my wife (it didn't appear to work) and I accepted.

My application was put on hold, likely because of my credit freezes.

I lifted my credit freezes.

I pre--qualified Discover, approved, well...

I applied at Discover... Hard Pull (Experian)... Additional Verification Required. (Ahh)

I called Chase, I did their ID verification (I had to give them permission to hard pull my credit, at least they told me it was Experian), approved.

I called Discover, did the ID verification that they asked for, approved.

 

I wanted to use the Discovercard over the weekend and the transaction was flagged. I had to confirm that the card was not stolen, it was a legit charge and the AU was legit.

 

That was 8/2, this morning (8/17), I got a call for Discover telling me that I needed to call in before the end of month (they didn't mention that the card was frozen I found that out AFTER I straightened everything out). They didn't want to tell me why, but I pushed and they told me.

 

I called the number on the card and they texted me a link. I tried scanning in my license with my phone and taking a selfie. The program said it was accepted, but the ID verification failed. The sent the link again (YOU ONLY GET TWO CHANCES) and hung up. I clicked the link, took new license photos, and went to take the selfie (it told me to "get closer", this time I didn't). I called DiscoverCard AGAIN, they tried (for a while) and couldn't find. So, they sent it again (apparently account managers can override the 2 attempt rule if THEY lose the verification).

 

So, they stayed on the phone while I scanned my ID (front and back; dark background; bright, but no shadows or light obstructing anything) and then went into a bright room for the selfie (in the smaller box, include your neck; your shoulders should be visible overall; it will tell you to "move closer", IGNORE THAT)

 

ID verification accepted!

 

I had to confirm that I added an AU for the 3rd time, but (I think) everything is good now🎉

1/8/17 Discover $18300 CL- $1k SL- AU, wife
1/26/20 AmEx Cash Magnet $35k CL, wife
2/19/20 BB&T/Truist Rewards $11k SL- impulse application
2/22/20 Citi Double Cash WEMC $2.9k-->$4.4k-->$8.4k-->$13.4k-->$17.4k-->$19.4k-->$22.4k-->27.4k AU, wife
3/8/20 Wells Fargo Propel AmEx/Autograph VISA $2900-->$3200-->$5000-->$8800-->$13k-->$15.5k CL- AU, wife
3/9/20 Truist Rewards $11k SL --> $13.5k- AU, wife- impulse app
3/21/20 REDcard MasterCard (TD Bank) $2500-->$6000-->$6500 CL
11/24/20 AmEx Cash Magnet $10k SL-->36hr-->$20k-->$35k CL
6/10/21 SoFi World Elite MC $7000 SL
1/19/22 AppleCard/GS $6k-->$10k-->$11k-->$12k AU, wife
8/15/22 Chase freedom flex $10.3k SL-->$12.5k-->$15k-->$19k AU, wife
7/5/23 Lowes/Synchrony $4k-->$10k-->same day-->$35k CL
8/2/23 Chase freedom flex $19k --> $22.8k-->24.3k CL
8/2/23 Discover $8k SL
8 REPLIES 8
ficosuave
Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

I know it's probably a minor thing to most, but I think if a company asked me for a "selfie" I'd likely tell them to keep their card.

 

I did have to do the repeated license scans with Capital One (two months in a row for some reason) which was annoying enough. I can't blame them for being throrough I guess. Kind of surprised they don't make us jump through more hoops more often.



Message 2 of 9
JoeRockhead
Community Leader
Super Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

Very nice set of approvals, and great that you got things worked out with Discover, congratulations!

Message 3 of 9
BigBS
Senior Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

Congrats on the approvals and overcoming the verification requirements!

Score: EQ(809) EX(819) TU(800)
INQs: EQ(7) EX(16) TU(8)
Last INQ: 13 Jul 23

Total Credit Limit - $2.0M

Message 4 of 9
KingRue8500
Senior Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

Congrats on your approvals




Message 5 of 9
Rdbeetle
Valued Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

Congrats on the approvals!

SchoolsFirst FCU Rewards WMC $25k
US Bank Cash+ $15k
AMEX BCP $10k
Walmart CashRewards WMC $5k
FICO 8 Scores: EX 796 I TU 800 I EQ 802
Message 6 of 9
FalconSteve
Valued Contributor

Re: DiscoverCard- Additional ID Verification (with tips)


@ficosuave wrote:

I know it's probably a minor thing to most, but I think if a company asked me for a "selfie" I'd likely tell them to keep their card.

 

I did have to do the repeated license scans with Capital One (two months in a row for some reason) which was annoying enough. I can't blame them for being throrough I guess. Kind of surprised they don't make us jump through more hoops more often.


I was hitting the "screw you" point and the only reason that I was so tolerant was that it already was reporting on my credit and had the card.

1/8/17 Discover $18300 CL- $1k SL- AU, wife
1/26/20 AmEx Cash Magnet $35k CL, wife
2/19/20 BB&T/Truist Rewards $11k SL- impulse application
2/22/20 Citi Double Cash WEMC $2.9k-->$4.4k-->$8.4k-->$13.4k-->$17.4k-->$19.4k-->$22.4k-->27.4k AU, wife
3/8/20 Wells Fargo Propel AmEx/Autograph VISA $2900-->$3200-->$5000-->$8800-->$13k-->$15.5k CL- AU, wife
3/9/20 Truist Rewards $11k SL --> $13.5k- AU, wife- impulse app
3/21/20 REDcard MasterCard (TD Bank) $2500-->$6000-->$6500 CL
11/24/20 AmEx Cash Magnet $10k SL-->36hr-->$20k-->$35k CL
6/10/21 SoFi World Elite MC $7000 SL
1/19/22 AppleCard/GS $6k-->$10k-->$11k-->$12k AU, wife
8/15/22 Chase freedom flex $10.3k SL-->$12.5k-->$15k-->$19k AU, wife
7/5/23 Lowes/Synchrony $4k-->$10k-->same day-->$35k CL
8/2/23 Chase freedom flex $19k --> $22.8k-->24.3k CL
8/2/23 Discover $8k SL
Message 7 of 9
NoMoreDebt
Senior Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

congrats on the approval

AMEX CHARLES SCHWAB PLATINUM NPSL / AMEX GREEN NPSL/ AMEX BLUE BUSINESS PLUS $20000 CL/ FIDELITY REWARDS VISA $23,500 SL

SOCKDRAWER/ NFCU FLAGSHIP $40,000 CL/ NFCU MORE REWARDS $40,000/ WELLS FARGO AUTOGRAPH $8200/APPLE CARD $6500/DISCOVER IT $3000 SL/CITI COSTCO ANYWHERE VISA $6000 SL
Message 8 of 9
CreditAggie
Community Leader
Super Contributor

Re: DiscoverCard- Additional ID Verification (with tips)

Congratulations on your approvals!

Current Cards (in order of approval):


         
Current FICO 8 | 9 (December 2025):  
Credit Age:  
Inquiries (6/12/24):  
Banks & CUs:

Message 9 of 9
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.