Sallie Mae CLI & APR Reduction

[Anonymous]

I've called a few times in the past aboout getting a soft pull CLI and/or APR reduction on my Sallie and have never been successful. Opened May 2015. I never get past the CSR who answers the phone...except today!

I originally called to ask some questions about adding an authorized user and while I was on the phone with the CSR, I asked about an APR reduction. She transferred me to an account specialist (gasp! finally) who dropped my APR from 14.24% to 10.24% which BLEW ME AWAY! I don't ever carry a balance (EVER) but I'd like the option of having a low APR card in the event that I might need to in the future. After that, I asked about a SP CLI. She assured me that I am eligible and would not be a hard inquiry on my report so I gave her my annual income amount and she said the system approved me for an extra $4,000 bringing my Sallie to a $14k CL with 10.24% APR. What a steal!!!

I logged on to my account online and I see the CL increase is now at $14k, which is correct but the APR is still showing 14.24%. She told me that it would be effective immediately. Should I call back and let them know I don't see the APR reduction yet or give it some time?

Thanks!!

[CreditCuriosity]

Congrats... Your APR should show the correct APR tomorrow, usually a days lag.. You have me beat.  I am at 11.24% I believe..  Have had two or three (forgot) apr reductions since I have had the card.  They are very good with those with me.. My most recent one I also had a 9 month 0% apr for purchase promo as well.

[Anonymous]

Thanks for the quick reply! That answers my question. I'll check back in tomorrow and see if the APR went through

[happypill]

Awesome CLI and APR reduction!  Don't often see very high limits on that card, but the rewards are some of the best.

[Anonymous]

Congratulations on the 4K CLI AND....a APR reduction to boot! Nice going!