$250 CSR Retention Credit

IgnatiusReilly · ‎01-16-2022

Just got off the phone with Chase. Annual fee hits Feb 1., and I called asking about my options. The rep talked about downgrading and I asked about a retention offer. He came back with "oh, yes, a $250 statement credit." Of course, I took it.

Data points:

Annual spend ~$50k

Bank with Chase

1st request for a retention offer.

Good luck to all of you, it is worth the 5 minute call!

wasCB14 · ‎01-16-2022

Nice!

For how many years have you had the card?

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select

IgnatiusReilly · ‎01-16-2022

I got it when it came out. So even with the travel credits, they have made some $$ off annual fees. I have never carried a balance with the card though.

Irv02 · ‎01-17-2022

Congrats on your CSR $250 Retention Credit!!

Reviewers · ‎01-17-2022

Nice CSR retention offer

NRB525 · ‎01-17-2022

Congrats ! Thanks for sharing.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765