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@Ricky_D,
Discover is top tier when it comes to customer service. Every time I've called them in the past 15 years, they have been very friendly and helpful. They have 100% U.S.-based customer service, which helps them be relatable to other Americans. That said, you need to give yourself some credit too. Banks do not typically extend credit based on how much someone tells them they need it--they base it off of a number of factors that amount to the customer using his or her credit responsibly. In your case, it sounds like you've made some solid decisions with your credit profile and you were rewarded with those multiple CLIs. Very good job!
On a personal note, I cannot imagine how you are feeling as the result of your wife's passing. I hope you have a good foundation of support from your family, friends, or another group you're involved with. Best wishes.
@Ricky_D, I am very sorry for your loss.
Sorry for your loss. Prayers to you and your family.
Oh man, that's awful. I'm so sorry you're going through this, and glad that Discover was accomodating in your time of need.
So sorry for your loss. I enjoy Discover too. I started with 11.5k and they have automatically increased me to 16.5k. I'm sure I could call and request a higher limit if needed.
@Ricky_D wrote:Unfortunately last week, my wife died suddenly and I needed to pay funeral costs. I was short $15K. I called Discover to ask if there was some way I could get a $2K CLI putting me at $16K to cover the remaining cost of the funeral. In 30 seconds or so, the rep said sure that it would immediately be reflected in my account for use. I expect to get insurance money later that will pay off most of the $15K, but the funeral is this saturday and the bill had to be paid. Discover came through for me.
Condolences on the loss of your wife.
Big kudos to Disco for helping you in a time of need, though. Their reputation for outstanding customer service is well-deserved!