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haulingthescoreup wrote:
I think it's on his want list, and anything that goes on his list can expect to find itself on a high stainless steel table, with bright lights and plenty of drains.
That's how I feel too. For some reason it just seems more overwhelming than other credit card sites. Perhaps that is their way of sayin "Dummies need not apply". Maybe, I'm not ready for Amex yet.
haulingthescoreup wrote:
I should note that reading anything on the American Express site makes me feel like a 2nd-grader. There's something about it that just makes the most obvious points sail right over my head.
Used it once. I had a new, expensive necktie that I snagged badly the first time I wore it. I called AMEX and they sent me a form to fill out, which I did. Then they sent me a letter saying since I was asking for a complete refund to send the damaged item to them. I did and waited for a few weeks, and then the credit showed up on my statement. It worked in the end, but it wasn't exactly painless or easy. I think they do that by design, to discourage frivolous claims. I've never had the need to use it since. The thought of up to an additional year of protection doesn't figure too high on my decision to use AMEX. I wonder how easy it would be to get an expensive camera or piece of audio gear fixed with this plan?
UpUpUp wrote:1. Have any of you actually used the warranty coverage for any items you have purchased? If yes, how easy was it to go about?Message Edited by UpUpUp on 08-15-2008 08:16 PM
That is actually what I'd be interested in. 2 years ago I had a laptop crap out on me 2 weeks after the warranty expired...in this case, it would have been worth the effort to pack it up and ship it to them to get my money back for sure.
Watchmann wrote:Used it once. I had a new, expensive necktie that I snagged badly the first time I wore it. I called AMEX and they sent me a form to fill out, which I did. Then they sent me a letter saying since I was asking for a complete refund to send the damaged item to them. I did and waited for a few weeks, and then the credit showed up on my statement. It worked in the end, but it wasn't exactly painless or easy. I think they do that by design, to discourage frivolous claims. I've never had the need to use it since. The thought of up to an additional year of protection doesn't figure too high on my decision to use AMEX. I wonder how easy it would be to get an expensive camera or piece of audio gear fixed with this plan?