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AMEX CLI help

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Shock
Established Contributor

AMEX CLI help

Here's the deal: I did a CLI request for 30k and it countered with 18.4k. I declined. Then I requested 25k, and it countered with 22k. I accidentally went back on the browser so I did it again and it declined me. Got the email saying this:

 

We cannot increase the credit limit of a Card within six months of increasing the credit limit on another American Express Card.

 

Well, I don't have another revolver..and I didnt get an increase so I dont know what gives. 

 

What does the verbatim say? Is it 6 months or 180 days? Because my 6 months would be tomorrow, but 180 days would have been September 30th, 2014. 

 

But if I wasnt eligible, it wouldnt have countered me, right?

 

I'm confused...thoughts anyone?

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Message 1 of 18
17 REPLIES 17
cs91
Regular Contributor

Re: AMEX CLI help

So you can go back and forth with Amex when they counter on CLI? I didn't know that...interesting.
Message 2 of 18
Shock
Established Contributor

Re: AMEX CLI help

Well, i formally declined it, and went right back and tried again.. Should have accepted the 22k lol. I'm kicking myself. Although I don't know why it would email me saying I'm not eligible, even though it countered me.
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Message 3 of 18
cs91
Regular Contributor

Re: AMEX CLI help

I'd call CSR and explain what happened, maybe you can get the 22 offer back.
Message 4 of 18
Shock
Established Contributor

Re: AMEX CLI help

I'm going to try Saturday and see what happens..

Can anyone else chime in if they've experienced this?

I did call CSR and they said call back on the 4th and we'll try for another one. But then why would it even counter me in the first place.. I was obviously eligible.. That's why I'm confused.
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Message 5 of 18
Vegas247
Established Contributor

Re: AMEX CLI help

SHOCK! Didn't think you would try till the 4th remember??? I'm waiting till the 4th like you said! I'm gonna try for the 3xCLI.

$600 Barclaycard® Rewards MasterCard® - Average Credit $6500 Blue Cash Everyday® Card from American Express $30k credit card16k Chase Freedom® - $200 Bonus12k VSiggy
Message 6 of 18
Shock
Established Contributor

Re: AMEX CLI help

I got to thinking..is it 180 days or 6 months??

 

Well I shoulda just did it. Ahh.

 


@Vegas247 wrote:

SHOCK! Didn't think you would try till the 4th remember??? I'm waiting till the 4th like you said! I'm gonna try for the 3xCLI.


 

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Message 7 of 18
Shock
Established Contributor

Re: AMEX CLI help

Can anybody else chime in?

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Message 8 of 18
Shock
Established Contributor

Re: AMEX CLI help

Just checked my account and my new line says 22k! Wow.. Just weird cuz I didn't accept or deny.. But I'll take it!
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Message 9 of 18
Shock
Established Contributor

Re: AMEX CLI help

Uh oh.. My account reflects the new limit, but I got an email saying it's still pending.

Can anybody who went thru this comment? Ahhh
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Message 10 of 18
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