AMEX Humor

[Anonymous]

I am trying to change the close/due dates on my AMEX BCE to the 10th of each month. Apparently the live chat people must work on multiple live chats at a time. I was waiting for an answer as to whether I could get the change done, then the rep replied with something TOTALLY off the wall, and scared me at first because my current CL is $6k. Apparently someone doesn't know about the 3x CLI with Amex

See below:

[Anonymous]

Lucky no great personal info there!

Yes, the reason companies move from calls to chats is precisely because (in theory) a rep can multi-task the chats, which would be very annoying on a phone call.

Obviously the rep here wasn't quite up to the usual multi-tasking.....

[Anonymous]

Should've said "Well, while you're changing my due date, that CLI sounds great too."

[Anonymous]

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@Anonymous wrote:

Should've said "Well, while you're changing my due date, that CLI sounds great too."

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Well, this is how I ended the conversation:

[Anonymous]

LOL

[taxi818]

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@Anonymous wrote:

LOL

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Im sure the rep was not amused. Who knows what she was saying when he typed that in there. or what kind of names she or he was calling him.

[Anonymous]

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@taxi818 wrote:

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@Anonymous wrote:

LOL

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Im sure the rep was not amused. Who knows what she was saying when he typed that in there. or what kind of names she or he was calling him.

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Well, it's her fault for getting confused. Pretty sure Debalina is a female's name, but you never know.