Hello All -
In late August I had an offer for a $50 statement credit for a $250 or more flight purchased through AMEX Travel - I canceled a ticket with Expedia - and purchased it through AMEX - which came to $6.99 more because of their booking fee. No worries, I thought, since I would get a $50 credit. Well, I still have not gotten that credit. I called AMEX about 3 weeks ago- and the rep I spoke to insisted I did not have such an offer. After a few minutes, she found it and said that these credits usually take 6 weeks and that it will definitely post in 2-3 weeks. Well - still no credit. All my other offers posted within 2 weeks or so.
Has anyone had this experience when booking travel through AMEX? How did it work out?
“We delight in the beauty of the butterfly, but rarely admit the changes it has gone through to achieve that beauty.”
@jsucool76 wrote:
Was this in the "Amex offers for you" section? I did one for a restaurant down here, immediately got an email when the waitress brought back my card about it, and got the credit maybe a day later. So it definitely doesn't take 6 weeks. Does it show the offer under like "redeemed offers" or whatever they call it?
Yes - that is exactly what it was. This is why I am so shocked that 6 weeks later it has not applied. They usually apply very quickly - This is the first I have ever used a travel offer, though, so I was wondering if things are different with the travel offers.
Yes - The flight was the first week of September.
@ezdoesit wrote:
@changingmantra2 wrote:
@jsucool76 wrote:
Was this in the "Amex offers for you" section? I did one for a restaurant down here, immediately got an email when the waitress brought back my card about it, and got the credit maybe a day later. So it definitely doesn't take 6 weeks. Does it show the offer under like "redeemed offers" or whatever they call it?Yes - that is exactly what it was. This is why I am so shocked that 6 weeks later it has not applied. They usually apply very quickly - This is the first I have ever used a travel offer, though, so I was wondering if things are different with the travel offers.
Yes it is taking longer than I have ever experienced mine has usually taken a day or so. Did you actually go on the trip yet? If I was Amex I wouldn't actually give the credit till after the vacation was booked.