AMEX Reinstatement

[BlueMystic]

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@Anonymous wrote:

The card will show your original "Member since date"

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Not necessarily.

[Anonymous]

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@Anonymous wrote:

A few weeks ago, I cold called AMEX to pay off a $37k chargeoff from 2003. Just got my PLATINUM card in the mail today AND they reinstated all of my rewards points from that era. No Optima card or whatever, but the original one. And it has my "member since 1998" on there too! Never hurts to ask!

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That's a lot of money to repay!   Was this because "right thing to do" or do you value the card that much (or some other reason!)

[Anonymous]

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@BlueMystic wrote:

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@Anonymous wrote:

The card will show your original "Member since date"

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Not necessarily.

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All you have to do is log in to Secure Chat or call a Customer Care Professional and let them know your previous membership year and they will reissue your card with the correct "Member Since" year.  And even if you choose not to contact them, the next time the card is renewed its likely to have the old date.  Amex has a back office team in Tampa that researches and fixes membership dates.  The only time they wouldn't correct a membership date is if your previous membership was via a corporate card.

[NRB525]

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@Anonymous wrote:

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@BlueMystic wrote:

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@Anonymous wrote:

The card will show your original "Member since date"

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Not necessarily.

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All you have to do is log in to Secure Chat or call a Customer Care Professional and let them know your previous membership year and they will reissue your card with the correct "Member Since" year.  And even if you choose not to contact them, the next time the card is renewed its likely to have the old date.  Amex has a back office team in Tampa that researches and fixes membership dates.  The only time they wouldn't correct a membership date is if your previous membership was via a corporate card.

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I wish that were so. After joining MF in 2014, and getting the idea it would be nice to have the Member Since date from my previous AMEX Gold card from the 1980's - 1990's, I tried about three rounds of letters to AMEX, to different locations to try to get that card info dredged up. Apparently my letter in 1998, at the time of divorce, to eliminate all my previous credit cards info, including a letter to AMEX to remove the card record, was too effective at that time. AMEX was never able to give me a ~1987 Member Since date #sadface.

A corporate card since 2003 probably also gets in the way here.

[CreditInspired]

I filed BK 1974 and included AmX. In March, I applied and was approved for AmX ED. Card says “Member since 1976.”

Now it didn’t backdate the history on credit reports but AmX stamped it on the card.

[Anonymous]

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@Anonymous wrote:

call 844-564-2178. Told them I'd like to pay off my balance and would be awesome if my account was reinstated, but that I'd pay the balance regarless because it's the right thing to do. "No problem, Mr. xxxxx, we're happy to reinstate your account and thank you for taking care of this."

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Are you making payments? That's a large amount to pay all at once. 

[Brian_Earl_Spilner]

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@BlueMystic wrote:

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@Anonymous wrote:

The card will show your original "Member since date"

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Not necessarily.

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@Anonymous Delta I got a couple of months ago showed up with my old date of 99. I was shown a trick to see what date they will end up using. You need to log into the old version of the website and it will show at the top of the screen what it will permenently be. Unfortunately, I don't have the link, it's buried in the garden thread. Maybe someone, like @K-in-Boston, has it. He also says that when he opens a new card, he will occasionally get the new date, but they fix it when he gets his replacement, sometimes calling in to get a new card just for that.

[Anonymous]

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@Brian_Earl_Spilner wrote:

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@BlueMystic wrote:

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@Anonymous wrote:

The card will show your original "Member since date"

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Not necessarily.

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@Anonymous Delta I got a couple of months ago showed up with my old date of 99. I was shown a trick to see what date they will end up using. You need to log into the old version of the website and it will show at the top of the screen what it will permenently be. Unfortunately, I don't have the link, it's buried in the garden thread. Maybe someone, like @K-in-Boston, has it. He also says that when he opens a new card, he will occasionally get the new date, but they fix it when he gets his replacement, sometimes calling in to get a new card just for that.

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Among the many things I don't get about card appearance, getting the Member Since date changed is near the top!   To some extent, I begin to understand why some might like a heavy or "beautiful" card, because in the rare instances someone else actually sees it, they may make a comment/be impressed or whatever.   But who notices the member since date?

[Kforce]

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@Anonymous wrote:

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@Brian_Earl_Spilner wrote:

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@BlueMystic wrote:

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@Anonymous wrote:

The card will show your original "Member since date"

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Not necessarily.

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@Anonymous Delta I got a couple of months ago showed up with my old date of 99. I was shown a trick to see what date they will end up using. You need to log into the old version of the website and it will show at the top of the screen what it will permenently be. Unfortunately, I don't have the link, it's buried in the garden thread. Maybe someone, like @K-in-Boston, has it. He also says that when he opens a new card, he will occasionally get the new date, but they fix it when he gets his replacement, sometimes calling in to get a new card just for that.

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Among the many things I don't get about card appearance, getting the Member Since date changed is near the top!   To some extent, I begin to understand why some might like a heavy or "beautiful" card, because in the rare instances someone else actually sees it, they may make a comment/be impressed or whatever.   But who notices the member since date?

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 "longtimelurke" and I are usually on the same page about 98% of the time. This post has pushed it to 99%.

Get a new card for "member since date", really !!

[CreditInspired]

AmX notices the “Member since date” and that’s all that matters to me.

When I call AmX about anything, I’m treated like royalty. And I love hearing at the end of a conversation—thank you Ms Xxx for being a member since 1976, when in actuality I wasn’t an active member for 42 years. For me, it’s always the teenie weenie things that count.