I now have 2 AMEX Rose Gold cards. I have 2 more cards being expedited. One gold and 1 rose.
My saga started on 10/4. I requested a Rose gold non-contact less card for my existing PRG account. On 10/13 I received a contact less Rose gold card. On 10/15 I advised AMEX of the error and requested a non-contact less card. Yesterday I received a second contact less card.
Today the AMEX CSR says their system does not allow the initial mistake and re-order of the same card to be corrected. My original request is considered a PC. I must now be PC's back to a chip/signature Gold. Then PC'd to a chip/signature Rose gold card. In the end I will have received 4 metal cards. Three must be returned to AMEX for their disposal.
@staticvoidmain wrote:There's a non-contactless version of the new Gold/Rose Gold?
I was told there is and we can chose either or.
Here's my non-contactless Rose Gold card. #SmokeandGun
@Anonymous wrote:What is wrong with a contactless card? Can you still use your plastic card? I would say nevermind at this point and just ask to reactivate the plastic one.
That's exactly what the AMEX CSR asked. I advised her that the question was not a good look!
I prefer non-contact less for security reasons. No, the plastic card was deactivated. I'm actually taking one for the Myfico team. Several people have posted that AMEX CSR's are saying non-contact less is not possible. But at least one poster received one. If this process works, others will know they can request the card they want.
@Anonymous wrote:No effort at all. The day the card came out I requested a non-contactless Rose Gold card and it was expedited in two days. Doesn't sound like a lot of effort to me...
@Loquat wrote:Sure seems like a lot of effort...hope it's worth it all in the end.
I did too, TWICE. I should have asked for your CSR. 