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AMEX still stinks!

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Anonymous
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AMEX still stinks!

I am just not going with them ever ever ever again. SO after hearing what great stuff the AMEX oasis program is, I knew I qualified for. I even got a letter months ago but tossed it because I was really upset with AMEX. Background - went over 30 days late on  green card several times - they closed account sent to collections. I paid before collections got it. Had blue card, was late a few times by a week or two, but never 30 days late. They promptly closed that account and sent to collections. Seeing I didn't have $4k lying around I made monthly payments to Nationwide Credit. Finally get that paid off. So I go an inquire about the Oasis program with the Optima card. Seeing I tossed the letter, I searched on here for the numbers. The first number sent me to 4 other numbers, all of which did not have any clue as to what I was talking about. Called the second number from the forums. Again no idea what I was talking about. They sent me to three other numbers, no idea what Oasis is. Called the third number on the forum. They know what Oasis (he said I definitely qualified for the account) is but I have to talk with Nationwide. Call Nationwide. They look up my account and say yes, you qualify for Oasis however, you have your membership rewards attached and that is what they will give you back. They tell me to call AMEX and have them switch me to Oasis. Call AMEX and they say call Nationwide, only Nationwide has the power to switch me. AT THIS POINT I HAVE HAD IT.
 
So I told the lady on the phone that I would not be calling anyone else as this is like my 10th call on the subject. I don't care to get back into AMEX's "good graces". I told her thank you and hung up.
 
I see it touted as this great program, but after about 10 calls and not getting anywhere I was done. I don't see the point when they do financial reviews, can pull the rug out from you at any time, and can't give me a straight answer. They can keep my membership rewards. I don't care for them (I think I had like 50,000 points too. WHOOPPEEE.
Message 1 of 5
4 REPLIES 4
Anonymous
Not applicable

Re: AMEX still stinks!

I'm sorry you are so frustrated with the situation--I would be too. I'm surprised that it is so difficult finding someone that can help you with the Oasis program. Did you try going online to check it out or see if there was any info on the amex website?
 
I know it's annoying, good luck!
 
Message 2 of 5
phumanr
Frequent Contributor

Re: AMEX still stinks!

Missgamecock --
 
I have a BK on file, and cannot get Amex. I have recently been approved for two $15K cards, which I am very greatful for. I called Amex for a recon...forget it!! I left the phone call as if I was the scum of the earth. I have wanted an amex for the status I guess....but I need to get overit---there are great cards out there that want my business...
 
So to you Missgamecock (I am a former gamecock), there are great cards out there...screw Amex!
 
Phumanr
Message 3 of 5
Anonymous
Not applicable

Re: AMEX still stinks!

Thanks for the support. The only reason I was interested was it was a guaranteed line and would be a soft hit. I don't have a bk. I do have the collection from AMEX on my records. I am working on my credit reports. The worst offender is EQ with a 585 - up to 590. Waiting for some paid off cards to show up on it. I have about 15 inquiries (made by an auto loan guy that I did not approve as I had my OWN financing) drop off in February. AMEX is reporting on my other two CRs as paid collections. On EQ reporting as 120 days late. So I am disputing that and saying it is paid. TU is 637. EX- started at 607, now up to 614. This is the last 2 weeks. UGH. I wish my PAID stuff would hurry up and hit my CR.
 
I figure when I get everything above 620, I will try for Juniper.
Message 4 of 5
Red1Blue
Super Contributor

Re: AMEX still stinks!

missgamecock, dont give up. I paid off my past due from 95 last week and they are sending me approval letter now which I should get it by Dec 15th. I need to sign it and send it back and I would get my card in 2 weeks. I am hoping, I would have my card by Jan 1st as New Years gift to my self. Try calling this number 1-866-462-5235 and see if they can help you to make head way. From what I understand it has to be initiated by CA who handled the case. See if that helps. There are 2 advatages in getting the optima. One they will remove your bad's from CR and second is they issue your new card with the first card issued date. So your credit history would have a TL that is very old and give your fico a boost. Dont give up. Try it again. It is worth it. Once I get my card, I am going to sock it. I dont care how great amex is, I just want get the card and put it away. I have other cards now that are much better than amex.
Message 5 of 5
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