@hemi961 wrote:
I got a Sapphire Preferred last month and the annual fee was applied. I sent a secure message and the reply was that they couldn't waive the fee because I had received the promotion with 70,000 bonus points instead of (40,000 with the fee waived). I would have applied for the 70,000 with the fee but that promotion was supposed to have ended several weeks before my application. You might contact them again and see how many bonus points you are getting, although they stated it as the reason I got the first year fee and I see no mention of it in the response they sent you.
Any chance you have a screenshot of the offer? I asked them to match it and they asked for proof haha
Thank you for contacting Chase about matching the bonus
points offer on your Sapphire Preferred account.
I was unable to find an offer to get 70,000 points on
$3,000.00 spend for a Sapphire Preferred card. Please
provide a copy of the original offer and we will be happy
to review your account and take the appropriate action.
You may send an e-mail with an attachment or fax the
information to 1-888-643-9628.
The offer to get 70,000 bonus points on $5,000.00 spend is
available for select Ink Plus customers.
