@Credit12Fico wrote:
@K-in-Boston wrote:I wouldn't say that's ambiguous,
"However, it is important that you make a payment on your account soon to continue to enjoy uninterrupted use of your Card."
That's fairly ambiguous to me. They could have put a dollar amount of remaining spend before they "interrupt" my use of the card.
It's completely ambiguous.
It's even dishonest. If, e.g., your balance is 5000, and your soft internal spending limit with them is 6000, and you were to pay them 6000 today, that would not mean that you can enjoy "uninterrupted use of your Card"... What if you made a $9000 charge? From what Amex's defenders in this thread are saying, that $9000 charge would be declined.
The statement is simply that if there is not a payment made to bring the current balance down, charging privileges may be interrupted. To avoid a possible interruption for future charges, they just need the balance brought down. This would not be any different than having a message from another lender who has issued you a revolving credit card stating that you have reached your credit limit and will not be able to make additional charges until you have available credit again. Nowhere has a promise of increased spending ability been made as a result of payment, and there is no dishonesty there.
Just because someone chooses not to reply to every Amex thread with "NPSL bad. Amex bad." doesn't make one an "Amex defender." Stating facts based on the cardholder agreements, prior experiences, and shared knowledge helps everyone to better understand credit products and make informed lending decisions.
@K-in-Boston wrote:The statement is simply that if there is not a payment made to bring the current balance down, charging privileges may be interrupted. To avoid a possible interruption for future charges, they just need the balance brought down. This would not be any different than having a message from another lender who has issued you a revolving credit card stating that you have reached your credit limit and will not be able to make additional charges until you have available credit again. Nowhere has a promise of increased spending ability been made as a result of payment, and there is no dishonesty there.
Just because someone chooses not to reply to every Amex thread with "NPSL bad. Amex bad." doesn't make one an "Amex defender." Stating facts based on the cardholder agreements, prior experiences, and shared knowledge helps everyone to better understand credit products and make informed lending decisions.
I didn't say there was a promise of increased spending ability. I was addressing the actual statement Amex made : "...it is important that you make a payment on your account soon to continue to enjoy uninterrupted use of your Card." Which is simply not so. Because even if the OP paid the account down to zero instantly, he or she would not be assured of the ability to "enjoy uninterrupted use". Amex will interrupt one's use of the NPSL cards whenever if feels like it, in accordance with its secret, shifting, internal formulae.
@Credit12Fico wrote:
@FinStar wrote:Harassment or a courteous reminder?🤔
How often do you make such transactions per month on your Platinum Card? Did you voluntarily disable the POT feature or was this suspended by AENB?
Bottom line, do not ignore the messages/reminders and PIF as soon as practical. Otherwise, you can risk AENB placing a hard limit on your card.
Harassment
. I don't want to hear from them unless I've done something wrong. They shouldn't have approved the charge if they were going to ask me to pay it off immediately. I would have put it on another card so i would not have to pay it off.
Well, their cards their rules, right? Of course, you can choose to ignore it but it's simply an auto-generated email (or text) to help you avoid the inconvenience of having future charges declined (or hard limit be placed). So, if you don't want to play in their sandbox or receive the constant reminders, you may have to elect using a different CC 🤷♂️
@FinStar wrote:
@Credit12Fico wrote:
@FinStar wrote:Harassment or a courteous reminder?🤔
How often do you make such transactions per month on your Platinum Card? Did you voluntarily disable the POT feature or was this suspended by AENB?
Bottom line, do not ignore the messages/reminders and PIF as soon as practical. Otherwise, you can risk AENB placing a hard limit on your card.
Harassment
Well, their cards their rules, right? Of course, you can choose to ignore it but it's simply an auto-generated email (or text) to help you avoid the inconvenience of having future charges declined (or hard limit be placed). So, if you don't want to play in their sandbox or receive the constant reminders, you may have to elect using a different CC 🤷♂️
Are they actually forcing OP to make an early payment (as in, before the due date) to avoid account closure? Or just saying OP can't make further charges without making a payment? The two are not the same.
So yeah..
Everyone who opens a charge account will have a NPSL.. They will assign your account with a Hard limit and in the past Ive called to speak with underwriting. They have given me the actual number of my hard limit in the past.
When I first opened the account, my hard limit was $2,500.00.. If you want to speed up the time frame in which your limit will increase, you can prepay on your account. So, If I wanted to make a $10,000.00 purchase, I would call customer support and pay this amount so that it's available to spend.
It was pretty annoying and at times I called it a glorified pre paid credit card. With normal usage, your limit will gradually increase.. but it is a very frustrating process. Id say if you get that notice, pay on the account.. because you are real close to them declining all of your transactoins. Sometimes this notice is delayed, so when the system catches up and your transactions move from pending, your account will be frozen until you make a payment.
The quickest way to get rid of the uncertainty with AMEX is to call them and tell them you want a voluntary financial review. That way you will get all of the spend that you want without waiting for their algorithm to figure it out.
Last Inquiry 12/23/2022 Ally Bank Mortgage
@wasCB14 wrote:
@FinStar wrote:
@Credit12Fico wrote:
@FinStar wrote:Harassment or a courteous reminder?🤔
How often do you make such transactions per month on your Platinum Card? Did you voluntarily disable the POT feature or was this suspended by AENB?
Bottom line, do not ignore the messages/reminders and PIF as soon as practical. Otherwise, you can risk AENB placing a hard limit on your card.
Harassment
Well, their cards their rules, right? Of course, you can choose to ignore it but it's simply an auto-generated email (or text) to help you avoid the inconvenience of having future charges declined (or hard limit be placed). So, if you don't want to play in their sandbox or receive the constant reminders, you may have to elect using a different CC 🤷♂️
Are they actually forcing OP to make an early payment (as in, before the due date) to avoid account closure? Or just saying OP can't make further charges without making a payment? The two are not the same.
It's the second one -- definitely not an account closure.
The email/text reminders are basically letting the individual know that they're close to their internal [dynamic] limit for that particular card. Once a dynamic usage/payment pattern is established over time in addition to other internal criteria, then this won't be much of an issue going forward.
We simply don't know enough as to how the OP uses their card, how long they've had the card, their average spend, payment amounts, frequency, income, and any other internal data that AmEx relies on for their specific profile to make any determination on their particular NPSL situation.
@FinStar wrote:
@SouthJamaica wrote:
@K-in-Boston wrote:The statement is simply that if there is not a payment made to bring the current balance down, charging privileges may be interrupted. To avoid a possible interruption for future charges, they just need the balance brought down. This would not be any different than having a message from another lender who has issued you a revolving credit card stating that you have reached your credit limit and will not be able to make additional charges until you have available credit again. Nowhere has a promise of increased spending ability been made as a result of payment, and there is no dishonesty there.
Just because someone chooses not to reply to every Amex thread with "NPSL bad. Amex bad." doesn't make one an "Amex defender." Stating facts based on the cardholder agreements, prior experiences, and shared knowledge helps everyone to better understand credit products and make informed lending decisions.
I didn't say there was a promise of increased spending ability. I was addressing the actual statement Amex made : "...it is important that you make a payment on your account soon to continue to enjoy uninterrupted use of your Card." Which is simply not so. Because even if the OP paid the account down to zero instantly, he or she would not be assured of the ability to "enjoy uninterrupted use". Amex will interrupt one's use of the NPSL cards whenever if feels like it, in accordance with its secret, shifting, internal formulae.
That's actually a very inaccurate statement since you're generalizing your past experience with everyone. Unless you work directly for AENB and/or are part of a group that develops the algorithms or the AI dynamic technology, it just screams sour grapes from the 'incident' you experienced that led you to cancel your Gold Card. Charge Cards (or some lenders for that matter) are not for everyone and not every product will be a good fit for all.
There are millions of charge cards (any flavor) in use worldwide, and I bet, the great majority have encountered no issues that the OP experienced (not in the past 25 years IME). I enjoy having the flexibility of using charge cards the way they're intended and I've encountered no interruptions. This even goes for similar processing and payment methodologies used by Diners Club/Carte Blanche charge cards when they were in active circulation.
Yes and you say that every single time someone posts on this forum that they have encountered the exact same issue.