I was thinking about increasing the credit limit (currently $3000 because that is the credit limit that I chose) for my American Express BCE (Blue Cash Everyday) card, and I have read on this forum that asking American Express for a credit limit increase would result in a soft pull. I called American Express Customer Service to verify that, and the person I talked to said (there was a little bit of a language barrier, presumably because it's the middle of the night in the USA, so I politely verified verbally what I thought the person had said).
The American Express customer service representative said that "there is a chance that it would be a hard pull."
I will be fine without the credit limit increase, and I don't want a hard pull, so I did not pursue it further.
Summary:
In my own recent experience with American Express Customer Service, a credit limit increase for an existing American Express credit card does not necessarily result in only a soft pull. I thought this might be an interesting "data point" to some readers, especially since I have excellent credit.
Edit: My American Express BCE has a Promotional Purchase Offer interest rate of 6.99% until late August 2023, then the interest rate will go to 17.49% variable (from my statement ending 02-24-2023).
Who's better than Banks CSR's? Right here. Its a SP for CLI's.
@Gollum wrote:In my own recent experience with American Express Customer Service, a credit limit increase for an existing American Express credit card does not necessarily result in only a soft pull. I thought this might be an interesting "data point" to some readers, especially since I have excellent credit.
I don't feel that it's an "interesting data point" that a banks contracted, overseas CSR reading off a script approved by lawyers would tell you there is a chance of something happening that could happen. An interesting data point would have been if you had requested the CLI and gotten a hard pull.
@EAJuggalo wrote:
@Gollum wrote:In my own recent experience with American Express Customer Service, a credit limit increase for an existing American Express credit card does not necessarily result in only a soft pull. I thought this might be an interesting "data point" to some readers, especially since I have excellent credit.
I don't feel that it's an "interesting data point" that a banks contracted, overseas CSR reading off a script approved by lawyers would tell you there is a chance of something happening that could happen. An interesting data point would have been if you had requested the CLI and gotten a hard pull.
Ikr, considering the statistics for a new card is a SP.
@Gollum" I thought this might be an interesting "data point" to some readers, especially since I have excellent credit."
Dont have to have "excellent credit" for a CLI. I have a BK with ok credit and got a auto CLI one day and the next day a SP CLI. Its a SP for CLI's.
I think they always train their CSRs to say that to cover themselves, but I've yet to see a HP for a CLI with Amex. IF you did get a HP, then *that* would be an interesting DP.
Thank you to FireMedic1 and OmarGB9.
I asked American Express (via phone) for an increase to $10,000 and was approved for an increase to $9000. My previous credit limit was $3000, so apparently it's the 3X increase. I don't remember what credit limit I had originally been approved for when I applied for the BCE card.
Congrats on the increase!
Congrats on the approval! This thread is now locked to new replies, but please feel free to continue the discussion in the Approvals board.