Amex Backdating Success

[-Cal-]

Sharing my experience 

I received my platinum card in the mail today. I jumped on chat and ask the representative to correct my MSD to 2006. He put in the request and it was successful. He also confirmed that they'll be sending me 2 new cards (Platinum, EveryDay) to reflect the update. 

[alvon123]

congrats

[AirlinerDudeB6]

Were you backdating to closed accounts? 

[-Cal-]

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@AirlinerDudeB6 wrote:

Were you backdating to closed accounts? 

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Yes I had a closed account that was charged off in 2008. 

[AirlinerDudeB6]

Interesting! I had a small 1.5k (young and dumb) charge off in 2007 and was told backdating was not possible on either of my cards when I called in. 

[-Cal-]

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@AirlinerDudeB6 wrote:

Interesting! I had a small 1.5k (young and dumb) charge off in 2007 and was told backdating was not possible on either of my cards when I called in. 

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Try the online chat feature when you log into your account. Avoid using the term "backdating", try articulating it as "correct my member since date". I didn't indicate that I had a previous account or discussed when/how/why it was closed. They asked for my basic contact info and the year I wanted it corrected to. It seems like they place a request with the date as the input and receive a yes/no response.  

[SunriseEarth]

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@McMarshall wrote:

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@AirlinerDudeB6 wrote:

Interesting! I had a small 1.5k (young and dumb) charge off in 2007 and was told backdating was not possible on either of my cards when I called in. 

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Try the online chat feature when you log into your account. Avoid using the term "backdating", try articulating it as "correct my member since date". I didn't indicate that I had a previous account or discussed when/how/why it was closed. They asked for my basic contact info and the year I wanted it corrected to. It seems like they place a request with the date as the input and receive a yes/no response.  

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+1.

[jim44]

Does anyone know if this will work with BoA?  I had a card with them since 2004 which I closed in 2010.  My current card show MS 2014.  I know when I activated through online banking their website showed I was still registered and I was able to use my old user id and password .

[SunriseEarth]

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@jim44 wrote:

Does anyone know if this will work with BoA?  I had a card with them since 2004 which I closed in 2010.  My current card show MS 2014.  I know when I activated through online banking their website showed I was still registered and I was able to use my old user id and password .

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No.  AFAIK, AMEX is the only lender that reports their TLs this way.  

[coldnmn]

Congrats!  It almost makes me want to try get back in with AMEX. Thanks for sharing.