cancel
Showing results for 
Search instead for 
Did you mean: 

Amex Gold swapping

tag
PullingMeSoftly
Valued Contributor

Amex Gold swapping

When I requested the white gold design, I was told that my existing regular gold would be deactivated upon verification of receipt of the new card.  I activated the new card and also saw the mobile wallet design changed as well (pretty much right away when I called in for the switch).

 

Being underwhelmed by the new design once I saw it in hand, I wanted to go back to regular gold, so I tested it out today and the old card worked perfectly fine at the grocery store. Checked for some DP's on this and am seeing mixed experiences on Reddit. 

 

Does anyone know if I can expect my original gold to continue working as it did today, or does Amex have a timed cycle to deactivate prior cards after a few days/weeks? I'd like to have both cards available to use when I want, and don't care about the mobile wallet design, so I don't want to call in to officially change back.







Message 1 of 12
11 REPLIES 11
xenon3030
Valued Contributor

Re: Amex Gold swapping

Does you new card has the same expiration date and security code as the old one? If yes, enjoy having both cards Smiley Happy

 

PS: If you a picky person and you may dislike the designs or colors for various reasons, you may add the cards that you dislike to your digital wallet and leave them at home. Keep only the cards that you like in your wallet.


Fico8: EX~EQ~TU~810 (12 month goal~840).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclay View.
Message 2 of 12
pizzadude
Credit Mentor

Re: Amex Gold swapping

In my experience, AMEX hasn't deactivated "old" cards when I've requested a replacement.   If I reported the card lost or stolen then yes I'd expect them to deactivate the old card immediately. 

 

Side note - I still have my Amex Zync, the original "white gold" Smiley LOL

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 3 of 12
PullingMeSoftly
Valued Contributor

Re: Amex Gold swapping

@xenon3030 New exp date and security codes, hopefully I can continue using the old card, instead of this new one that looks like it got left in the sun for a week.







Message 4 of 12
PullingMeSoftly
Valued Contributor

Re: Amex Gold swapping

Thanks @pizzadude that's what I was hoping for. Cheers to your Zync card!







Message 5 of 12
xenon3030
Valued Contributor

Re: Amex Gold swapping

I like the Rose version. I had the yellow Gold card sometime ago.

 

In future, they may release cards that can change color by request or without request like chameleon Smiley Happy Smiley Happy Smiley Happy


Fico8: EX~EQ~TU~810 (12 month goal~840).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclay View.
Message 6 of 12
FicoMike0
Valued Contributor

Re: Amex Gold swapping

I like the us b card that lights up.

Message 7 of 12
xenon3030
Valued Contributor

Re: Amex Gold swapping

That was a good start. If there is a large market on this topic, I may do partnership with Amex to make "chameleon-like" credit cards Smiley Happy


Fico8: EX~EQ~TU~810 (12 month goal~840).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclay View.
Message 8 of 12
unsungivy
Valued Contributor

Re: Amex Gold swapping


@PullingMeSoftly wrote:

@xenon3030 New exp date and security codes, hopefully I can continue using the old card, instead of this new one that looks like it got left in the sun for a week.


Your old card will be the correct info until you actually activate your new card. I've sat on old ones for suuuuper long times for various reasons.

Authorized User -
Biz - Sock Drawer'd -
Message 9 of 12
Shooting-For-800
Senior Contributor

Re: Amex Gold swapping


@unsungivy wrote:

@PullingMeSoftly wrote:

@xenon3030 New exp date and security codes, hopefully I can continue using the old card, instead of this new one that looks like it got left in the sun for a week.


Your old card will be the correct info until you actually activate your new card. I've sat on old ones for suuuuper long times for various reasons.


OP already activated new card.

I am underwelmed with my new WG card as well.

Rebuild started in 2014  -  $100k unsecured credit in 2017  -  $500k unsecured credit in 2024.

DON'T WORK FOR CREDIT CARDS ... MAKE CREDIT CARDS WORK FOR YOU!



Message 10 of 12
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.