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Amex Green card transaction declined

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chrisw1968uk
Frequent Contributor

Re: Amex Green card transaction declined

I think this is one reason that i prefer a set spending limit so I know exactly where I stand - rather than presenting a NPSL card for a large purchase and "hoping" that it gets approved

Message 11 of 67
Anonymous
Not applicable

Re: Amex Green card transaction declined

F508ECF7-7351-467D-B383-A05B373FFB75.png

 

Message 12 of 67
K-in-Boston
Credit Mentor

Re: Amex Green card transaction declined


@chrisw1968uk wrote:

I think this is one reason that i prefer a set spending limit so I know exactly where I stand - rather than presenting a NPSL card for a large purchase and "hoping" that it gets approved


It's not a blanket thing.  Myself and many others have never run into the issue over decades of having the cards.  Usually people only run into caps like this with limited credit history and/or the presence of derogatory information.  If you have a clean and well-established profile and/or have been an Amex cardholder for a lengthy period of time, it's rare to see this.

Message 13 of 67
Remedios
Credit Mentor

Re: Amex Green card transaction declined


@K-in-Boston wrote:

@Anonymous wrote:

My 2nd statement cut few days ago and I’ve used this card everywhere 


Okay, that makes a lot more sense.  The "impeccable payment history" was a bit misleading since you've had a grand total of 1 statement cut since your first payment.  Amex takes a while to get to know you and your spending habits, and most importantly your capacity to pay them back.


Why this need to "get to know them", date, date some more, attempt to decide if you're in relationship or friend zone when it comes to charge cards but allow it on revolvers. 

People are by far more likely to run up balances and default on revolvers, so I'm really struggling with this logic. 

 

I guess I still cannot reconcile approving $25,000 grocery store card while twitching at $1500 on charge card. 

 

I'd really like to know the answer to that.

All I typcally hear is "getting to know you"..well, are you gonna get to know me in $50.00 increments? Should I apply three years before I plan on using it so they can be "uncomfortable" while I sweat if a gas station charge goes through? 

 

I dont get it. 

 

Message 14 of 67
Remedios
Credit Mentor

Re: Amex Green card transaction declined

^^^ not a salty question.  I really do not understand the logic 

Message 15 of 67
K-in-Boston
Credit Mentor

Re: Amex Green card transaction declined

Mostly it comes down to terms and likelihood to become late, and "Pay Over Time" kind of throws a kink into the reasoning.  American Express expects charge cards to be paid in full each month, and in the absence of POT, they would start being 30+, 60+, etc., late if payment was not received in full.  With revolving cards, one can keep the accounts current by making much smaller minimum payments.

 

From OP's signature it appears that they are rebuilding or building, so we're running into short credit history and/or derogs, which is where we usually see people hitting the internal spending limits.

Message 16 of 67
longtimelurker
Epic Contributor

Re: Amex Green card transaction declined


@chrisw1968uk wrote:

I think this is one reason that i prefer a set spending limit so I know exactly where I stand - rather than presenting a NPSL card for a large purchase and "hoping" that it gets approved


But issuers reserve the right to decline any transaction, even on a credit card where you are well under the limit.   Yes, normally they would have a stated reason, such as "possible fraud" but you still get declined when you aren't expecting it!

Message 17 of 67
longtimelurker
Epic Contributor

Re: Amex Green card transaction declined


@Remedios wrote:

^^^ not a salty question.  I really do not understand the logic 


Yes it is!  "Should I apply three years before I plan on using it" doesn't pass the good faith trying to understand test.

Message 18 of 67
K-in-Boston
Credit Mentor

Re: Amex Green card transaction declined

@Anonymous thanks for posting the screenshot, that does make it a little clearer.  So while you made multiple payments, what Amex sees is that you had 1 statement close and you paid it in full 1 time.  You have a new statement that closed a few days ago with a few thousands bucks of charges that hasn't been paid yet, so it does appear that your internal spending limit is right around your current balance.

Message 19 of 67
Anonymous
Not applicable

Re: Amex Green card transaction declined

If Amex truly expected the charge cards to always be paid in full each month, they wouldn’t have added the POT feature and market it as such. 

 

Its long been speculated that their charge cards are evolving into revolvers. My card for all purposes is essentially like a revolver in that every single charge with exception of Annuak fee has gone into pot balance. From $20-900 charges. 

 

The CSR person did say it’s common for accounts to go into review from time to time. 

 

Message 20 of 67
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