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Amex MR point total way off

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Anonymous
Not applicable

Amex MR point total way off

My total for my ED currently says 14,262 points. It's really about 2500. Anybody else seeing this? If I check the link it just comes up with an error message that reads: There was an error processing your information. Please try again later.

Message 1 of 21
20 REPLIES 20
CreditCuriosity
Moderator Emeritus

Re: Amex MR point total way off


@Anonymous wrote:

My total for my ED currently says 14,262 points. It's really about 2500. Anybody else seeing this? If I check the link it just comes up with an error message that reads: There was an error processing your information. Please try again later.


Mine are right 118,568 Available Points..  Should of got 10k bonus with your ED if you met spend plus whatever else you put on so seems about right on yours?

Message 2 of 21
gibeon
Established Contributor

Re: Amex MR point total way off

Mine are zero. I think you got my points...

How long do they take to show up? I'm over two weeks past my first closing and still 0 points.
23 Open Bank Cards / 7 Open Store Cards / TOO many inquires / Mid/High 600's
Message 3 of 21
CreditCuriosity
Moderator Emeritus

Re: Amex MR point total way off


@gibeon wrote:
Mine are zero. I think you got my points...

How long do they take to show up? I'm over two weeks past my first closing and still 0 points.

Month lag, meaning always one statement behind

Message 4 of 21
elim
Senior Contributor

Re: Amex MR point total way off


@gibeon wrote:
Mine are zero. I think you got my points...

How long do they take to show up? I'm over two weeks past my first closing and still 0 points.

   you can check pending. they should be there.

Message 5 of 21
Anonymous
Not applicable

Re: Amex MR point total way off

And the site is producing a 500 error if I click in to redemption categories.

Message 6 of 21
elim
Senior Contributor

Re: Amex MR point total way off

mine are all there but i cant get to the MR area

 

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Message 7 of 21
Anonymous
Not applicable

Re: Amex MR point total way off

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Message 8 of 21
Anonymous
Not applicable

Re: Amex MR point total way off


@CreditCuriousity wrote:

@Anonymous wrote:

My total for my ED currently says 14,262 points. It's really about 2500. Anybody else seeing this? If I check the link it just comes up with an error message that reads: There was an error processing your information. Please try again later.


Mine are right 118,568 Available Points..  Should of got 10k bonus with your ED if you met spend plus whatever else you put on so seems about right on yours?


Got the bonus and used it back in April.

Message 9 of 21
Anonymous
Not applicable

Re: Amex MR point total way off

Now the rewards point area is blank. Checked in three different browser flavors, same problems in all.

Message 10 of 21
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