Re: Amex MR point total way off

CreditCuriosity · ‎12-18-2015

@Anonymous wrote:
Now the rewards point area is blank. Checked in three different browser flavors, same problems in all.

Clearly a FR coming your way.. JK.. They figured out the "Have you apped yet" man really was.

NRB525 · ‎12-18-2015

@Anonymous wrote:
Now the rewards point area is blank. Checked in three different browser flavors, same problems in all.

I'm making popcorn now...

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765

woodyman100 · ‎12-18-2015

Treat it like a $5 bill found on a sidewalk. Get yourself something nice. After you turn them into lost and found of course.

just checked mine and it still says "1" point. I'm rolling in it!

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Anonymous · ‎12-18-2015

My available points and pending points are there and correct.

Imperfectfuture · ‎12-18-2015

Amex and I just do cash back at this time.

Signature needs updating

Anonymous · ‎12-19-2015

Sorry for the trouble, guys. There was a major issue with Membership Rewards yesterday. Some appeared to have millions more points than they were supposed to and others had a negative balance of millions of points. This did force us to temporarily suspend MR yesterday during the fix hence the error messages you received. The issue has since been resolved and your balances should reflect accurately.

Anonymous · ‎12-19-2015

@Anonymous wrote:
Sorry for the trouble, guys. There was a major issue with Membership Rewards yesterday. Some appeared to have millions more points than they were supposed to and others had a negative balance of millions of points. This did force us to temporarily suspend MR yesterday during the fix hence the error messages you received. The issue has since been resolved and your balances should reflect accurately.

Mine is still blank as of this morning; shows nothing in the points area.

elim · ‎12-19-2015

@Anonymous wrote:
Sorry for the trouble, guys. There was a major issue with Membership Rewards yesterday. Some appeared to have millions more points than they were supposed to and others had a negative balance of millions of points. This did force us to temporarily suspend MR yesterday during the fix hence the error messages you received. The issue has since been resolved and your balances should reflect accurately.

You forget to leave me millions of MR's

Anonymous · ‎12-19-2015

Sorry, CAPTOOL. Some accounts are still being corrected. Please be assured this is a high priority for our engineers.

Anonymous · ‎12-19-2015

Thanks, Pooka! I appreciate you taking the time to update us.

Amex MR point total way off

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