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Amex Merchant Category

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Anonymous
Not applicable

Amex Merchant Category

Does Amex classify businesses differently to avoid paying spending bonuses?

Here’s why I ask: I live in South Florida and there’s a local meal prep/delivery service that I’ve been using for about a year. This company uses PayPal as their payment processor. The entire time I’ve been using this company, I’ve had my Amex Platinum linked to PayPal and when the charges would post, they would always post as “Restaurant - Restaurant” for this company.

Last week, when Amex announced the 4x spending on restaurants for the new gold card, I changed my default payment method on PayPal to my Amex gold. This week, when the transaction posted on my gold card for the meal prep, it’s suddenly listed as “Business Services - Internet Services” which will avoid the 4x bonus spend at restaurants.

So on a card that earns no restaurant bonus, they categorize this meal prep service as a restaurant, but on a card that earns restaurant bonuses, it’s not. This seems pretty shady. Is it typical? Do all companies do this?
Message 1 of 14
13 REPLIES 13
kdm31091
Super Contributor

Re: Amex Merchant Category

The code that appears when the charge processes doesn't always coincide with the actual rewards you recieve. For example, when I had the BCE, a Target charge would list as "groceries" but it would still only get 1%. So while it is usually accurate, it is not 100%, and doesn't always determine your actual reward.

Message 2 of 14
NRB525
Super Contributor

Re: Amex Merchant Category

AMEX gonna code what AMEX wants to.
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Message 3 of 14
CreditInspired
Super Contributor

Re: Amex Merchant Category

Hmmmm. I didn’t realize the CCC provided the coding. I thought the vendor did.

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Message 4 of 14
kdm31091
Super Contributor

Re: Amex Merchant Category


@CreditInspired wrote:
Hmmmm. I didn’t realize the CCC provided the coding. I thought the vendor did.

The vendor does, but Amex can still choose to exclude certain merchants from giving you bonus rewards. Even on some cards that offer "grocery" rewards, they explicitly do exclude Walmart/Target, so even if they come up as "grocery" you won't get the points.

Message 5 of 14
Shadowfactor
Valued Contributor

Re: Amex Merchant Category

I work for a POS company, based on my experience.

A lot of the time Amex uses different MCC’s then V/MC.
While I agree it’s odd that before it posted as a restaurant and now it’s posting as something different, this doesn’t mean that you would have received extra points had it shown up as restaurants.

MCC is determined by the Merchant and payment processor. Amex is the processor of its own network, but it does bundle it out to 3rd party companies if the merchant does below a certain amount of business. This is all negotiated to try to obtain the best rates. Some businesses will classify as something different if it saves them money on the swipe fees.

The one thing I’ve noticed with Amex is that any online purchase codes as such. It normally always shows internet purchase somewhere in the MCC. Card not present normally gets higher swipe fees so that may have something to do with it.




Total Revolving Limits $254,800

Message 6 of 14
K-in-Boston
Epic Contributor

Re: Amex Merchant Category

+1 @Shadowfactor
The Amex program for merchants to be able to process Amex using their existing V/MC processor is called OptBlue and the annual sales cap is $1 million.
Message 7 of 14
Anonymous
Not applicable

Re: Amex Merchant Category

Gotcha! Thanks for the helpful info, I appreciate it.
Message 8 of 14
zerofire
Valued Contributor

Re: Amex Merchant Category

If the code comes across onto your statement in a less than expected way you can call AmEx to talk about it. Since they are both the card issuer and the network provider they can see the whole thing end to end. I have had cases in the past with Discover where some things coded funny. I had a case of a Restaurant that I sat down and ate come up as Miscellaneous Retail. Obviously they checked what the restaurant was reporting to them and found the reporting code was correct but the grouping was a mistake and it did go under Restaurants 5%.

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Message 9 of 14
Anonymous
Not applicable

Re: Amex Merchant Category

So when reading this - I am a bit confused. 

 

Isnt the charge actually made to Pay Pal ? And Pay Pal is not going to be in the resturant category or any category except "other". 

 

So from Amex or any other CC's point of view - this is a Pay Pal purchase and not a resturant/dining purchase.

 

Am I wrong? 

Message 10 of 14
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