Amex Purchase Assurance Program

MrCredit · ‎09-04-2013

Has anyone used the program? I have an item that I accidentally dropped that I just bought. The item is broken. The confusing piece is the claims form asks for homeowners insurance info? I have an Amex Platinum and the item cost is $199. Does this mean I have to claim it on my homeowners policy?

shanac · ‎09-04-2013

Bump.

iPhone. iTypos. iApologize

Current Score: EQ FICO 764 TU FICO 776 EX FICO 753
Goal Score: 800

shanac · ‎09-04-2013

I'm curious about this too.

iPhone. iTypos. iApologize

Current Score: EQ FICO 764 TU FICO 776 EX FICO 753
Goal Score: 800

Rackham94 · ‎09-04-2013

Most likely. Kind of how insurance companies ask for any supplemental plans you might have purchased..

e.g. Cellphone stolen/lost/broke requires a copy of cell phone bill in case you already have Mobile Insurance if you do claim is denied.

enharu · ‎09-04-2013

Yes, if you have homeowners coverage, you will be using that instead. The insurance only covers items that are not covered by any other insurance. Rackham gave a good example about cell phone coverage.

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Omnipotent · ‎09-04-2013

It shouldn't be asking for insurance info unless it was stolen from the house. Try refiling the claim again