I might try this soon. My Hilton Aspire & Delta Platinum both have their anniversary July 8th. I get tremendous value from the Hilton but with not too much spend. I'm getting no value from the Delta and no spend. Is it best to call before my anniversary or after? I'll probably downgrade the Delta Platinum if I have no luck there.
@wasCB14 wrote:
@furthur wrote:I might try this soon. My Hilton Aspire & Delta Platinum both have their anniversary July 8th. I get tremendous value from the Hilton but with not too much spend. I'm getting no value from the Delta and no spend. Is it best to call before my anniversary or after? I'll probably downgrade the Delta Platinum if I have no luck there.
It's best to wait until the AF posts.
Are you eligible for the $50 statement credit on Delta Platinum? It effectively defers the AF hike for at least some cards.
I got 50k on Schwab, but that was a few days before they launched the cell and streaming credits.
I received the email for the $50 statement credit, so yes thankfully I will get at least that.
Thanks so much @Anonymous and @furthur
I never even thought of cancelling my Hilton Aspire card because I really like it, but your posts gave me the idea of calling and seeing if there was a retention offer available, so I did, and got one that is pretty great in my book.
I didn't even say that I was cancelling, just that my annual fee was coming up, that with Covid it's tough to get value out of the card, and that I'd appreciate any help they can give me.
And boom, they gave me 2 alternative offers, 1 for cash, 1 for points. I chose cash.
Data points: it was coming up for renewal next month; it's a fairly old card (in several different iterations, having been product changed and upgraded 3 different times); my scores are ok but it seems they were more influenced by how old the relationship is; I had to speak to someone from a special team.
I love this forum. Always getting new ideas and learning stuff.
@SouthJamaica wrote:Thanks so much @Anonymous and @furthur
I never even thought of cancelling my Hilton Aspire card because I really like it, but your posts gave me the idea of calling and seeing if there was a retention offer available, so I did, and got one that is pretty great in my book.
I didn't even say that I was cancelling, just that my annual fee was coming up, that with Covid it's tough to get value out of the card, and that I'd appreciate any help they can give me.
And boom, they gave me 2 alternative offers, 1 for cash, 1 for points. I chose cash.
Data points: it was coming up for renewal next month; it's a fairly old card (in several different iterations, having been product changed and upgraded 3 different times); my scores are ok but it seems they were more influenced by how old the relationship is; I had to speak to someone from a special team.
I love this forum. Always getting new ideas and learning stuff.
Nice! glad it worked for you. Another question I have, if I call for a retention offer before the AF posts and am not successful, can I try again after the AF posts and possibly have better luck? Or is there only one shot at it?
@Anonymous wrote:After reading a blog about Amex retention, I started chat with the agent. No success. The agent asked me to call.
PRG - 30k MR points
Aspire - $250 statement credit.
I plan to call again for Biz Platinum next month
I think I should encourage everyone to call when an annual fee is due.
Wow. That's great! Great tip too.
What did you say exactly to them? Any pointers?
