Amex green! Help!!

[ap84]

Hello all

I am posting this for my sister. She just texted me and told me that she just got an email from Amex. She has had the Amex green card for two months. They never gave her a standard credit limit. She charged $2700 so far and made a payment of $315 on the dforsy statement and $200 on the second statement . These payments were on time. Why would they close her account? How does this effect her credit score. Who can she talk to possibly keep the card open. She is new to credit and she has been doing well so far! HELP!

[Jarnog]

I am no expert, but isn't the green card a charge card?  Meaning that whatever is charged needs to be paid in full when the statement cuts.

So if she charged $2700 then she should have made payments totaling the full $2700 by the time the statement cut.  Again, I don't have experience with Amex and with charge cards in general, but this is what I understand them to be.  So that could be the reason for the closure. 

Maybe get into a secured chat with them, or give them a call?  But just from my basic understanding, this is the likely reason for closure.

[peepers]

Others more knowledgeable will hopefully chime in, however my understanding is the green charge, you have to pay the balance in full each month.........its not a revolver.

[AzaleaB]

Yes the Amex green card is a *charge* card - not a credit card. It has to be paid in full each month.

[AvadaKedavra]

Green card is a charge card. Like everyone else is saying, each statement needs to be paid in full. She should probably call AMEX right away to try and sort it out. 

[tattooedhusker]

---

@Jarnog wrote:

I am no expert, but isn't the green card a charge card?  Meaning that whatever is charged needs to be paid in full when the statement cuts.

So if she charged $2700 then she should have made payments totaling the full $2700 by the time the statement cut.  Again, I don't have experience with Amex and with charge cards in general, but this is what I understand them to be.  So that could be the reason for the closure. 

Maybe get into a secured chat with them, or give them a call?  But just from my basic understanding, this is the likely reason for closure.

---

This is correct. They closed the account because the payments weren't in full. She must have gotten confused and thought it was a revolving card, which it is not.

[ap84]

She is not in the position to pay in full. What can she do?

[Stralem]

Hahaha...

Charge vs credit. Read up, amigo.

Your sis just defaulted and her credit is going to nosedive.

[Creditaddict]

---

@ap84 wrote:
She is not in the position to pay in full. What can she do?

---

she need sto call amex right now and tell them she did not understand and she wants to pay this for sure but she can't do it all at once... they will set her up on payment plans and if she does that they will probably even keep from reporting to her credit and if she follows through with the payment plan can come out on the other side unharmed (credit wise and down the road get an amex again *when she better understands what she is getting)

[tattooedhusker]

---

@Stralem wrote:

Hahaha...

Charge vs credit. Read up, amigo.

Your sis just defaulted and her credit is going to nosedive.

---

Not really something to laugh at. But her credit is going to be hit.