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Amex question

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dize
Regular Contributor

Amex question

I recently got approved for an amex card, and was hoping I would be backdated, but I wasnt. I just found the old amex I was an AU on and it was a business amex. Is it still possible to get the backdating? Has anyone successfully managed to do this?

Thanks
Message 1 of 5
4 REPLIES 4
09Lexie
Moderator Emerita

Re: Amex question


@dize wrote:
I recently got approved for an amex card, and was hoping I would be backdated, but I wasnt. I just found the old amex I was an AU on and it was a business amex. Is it still possible to get the backdating? Has anyone successfully managed to do this?

Thanks

You can try asking through their chat feature.  Business cards are a YMMV

Message 2 of 5
Anonymous
Not applicable

Re: Amex question


@09Lexie wrote:

@dize wrote:
I recently got approved for an amex card, and was hoping I would be backdated, but I wasnt. I just found the old amex I was an AU on and it was a business amex. Is it still possible to get the backdating? Has anyone successfully managed to do this?

Thanks

You can try asking through their chat feature.  Business cards are a YMMV


+1

 

Chat reps don't ask as many questions.

Message 3 of 5
dize
Regular Contributor

Re: Amex question

Well, I spoke to a chat rep and I have to say the customer service with them is phenomenal. They went ahead and backdated my card to 2005. The representative didn't ask me for any info aside from that, overall the entire experience was easy and painless. once this updates this will officially be my oldest acount by 5 years! 

Message 4 of 5
BearsAndTurtlesRtheBest
Senior Contributor

Re: Amex question


@dize wrote:

Well, I spoke to a chat rep and I have to say the customer service with them is phenomenal. They went ahead and backdated my card to 2005. The representative didn't ask me for any info aside from that, overall the entire experience was easy and painless. once this updates this will officially be my oldest acount by 5 years! 


Thats one of the awesome things about AMEX they understand and solve any problem very quick.

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