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Amex won't let me pay

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Anonymous
Not applicable

Amex won't let me pay

Okay so I know CCC don't usually like you to pay multiple times throughout the month, but I thought Amex let you pay anytime you have a balance. Apparently this is not the case lol. I've got a balance on my Amex BCE and want to pay it down to 0 but it just tells me payment is not required when I click "Make Payment". I suppose I'll keep my money??? LOL

Message 1 of 27
26 REPLIES 26
ksantangelo23
Frequent Contributor

Re: Amex won't let me pay

Did you just open the account? If so, AMEX only allows one outstanding payment for the first 30 days. After that, it is up to six.

AMEX Hilton Ascend: $55,000 | Chase Sapphire Reserve: $30,000 | PNC Points: $17,500 | AMEX BCE (AU): $18,000 | AMEX BCP: $15,000 | US Bank Cash+ $15,000 | AMEX Business Prime: $14,000 | AMEX SimplyCash: $12,000 | Capital One QS: $13,500 | Chase Business Ink: $12,000 | PNC Everyday (AU): $12,000 | JCPenny Store Card: $10,500 | Chase Slate: $9,400 | Capital One QS: $6,500 | (2nd) US Bank Cash+ (2nd): $7,500 | Discover IT: $6,000 | Chase Freedom: $3,500 | Auto Lease: $0/$21,000 | Auto Loan: $0/$18,000 |

TU: 818 EX: 809 EQ: 801

Message 2 of 27
afinch1992
Regular Contributor

Re: Amex won't let me pay

You can only pay once in the first month a bankj account has been added. You can push payment from the bank though I believe

AMEX BCE 18000CL, Citi DC 15000CL, AMEX EDP 15000CL, CSP 5000CL, Fidelity AMEX 5000CL, Sallie Mae MC 7400CL, US Bank Cash+ 5000CL, Chase Freedom 4000CL, Capital One QS 6000CL, BoA Better Balance 2500CL, Discover It 2000CL, BoA Better Cash Rewards 500CL, Chase Amazon CC 700CL

TU: 756 EX: 755 EQ: 753
Message 3 of 27
Anonymous
Not applicable

Re: Amex won't let me pay


@ksantangelo23 wrote:

Did you just open the account? If so, AMEX only allows one outstanding payment for the first 30 days. After that, it is up to six.


Yeah it was opened first week of April. Lol only one payment? Do you know what the reasoning is for that?

Message 4 of 27
ksantangelo23
Frequent Contributor

Re: Amex won't let me pay


@Anonymous wrote:

@ksantangelo23 wrote:

Did you just open the account? If so, AMEX only allows one outstanding payment for the first 30 days. After that, it is up to six.


Yeah it was opened first week of April. Lol only one payment? Do you know what the reasoning is for that?


Verification purposes Smiley Happy That's what I was told by AMEX a while ago.

AMEX Hilton Ascend: $55,000 | Chase Sapphire Reserve: $30,000 | PNC Points: $17,500 | AMEX BCE (AU): $18,000 | AMEX BCP: $15,000 | US Bank Cash+ $15,000 | AMEX Business Prime: $14,000 | AMEX SimplyCash: $12,000 | Capital One QS: $13,500 | Chase Business Ink: $12,000 | PNC Everyday (AU): $12,000 | JCPenny Store Card: $10,500 | Chase Slate: $9,400 | Capital One QS: $6,500 | (2nd) US Bank Cash+ (2nd): $7,500 | Discover IT: $6,000 | Chase Freedom: $3,500 | Auto Lease: $0/$21,000 | Auto Loan: $0/$18,000 |

TU: 818 EX: 809 EQ: 801

Message 5 of 27
Anonymous
Not applicable

Re: Amex won't let me pay


@ksantangelo23 wrote:

@Anonymous wrote:

@ksantangelo23 wrote:

Did you just open the account? If so, AMEX only allows one outstanding payment for the first 30 days. After that, it is up to six.


Yeah it was opened first week of April. Lol only one payment? Do you know what the reasoning is for that?


Verification purposes Smiley Happy That's what I was told by AMEX a while ago.


Well then I guess I'll keep my money Smiley Happy

Message 6 of 27
Ups77
Regular Contributor

Re: Amex won't let me pay

You can log onto your bank account and pay it through bill pay. 

Message 7 of 27
Anonymous
Not applicable

Re: Amex won't let me pay


@Ups77 wrote:

You can log onto your bank account and pay it through bill pay. 


Yeah that's true but it's easier just to press pay on CC website. I'll just wait until they want my money Smiley Happy

Message 8 of 27
Anonymous
Not applicable

Re: Amex won't let me pay

Happened to me my first month. I just wrote them a check and sent it to the Florida bill pay address listed on the website. Once you or your au gets the first statement, any new Am Ex accounts  either of you open can be paid immediately on line without waiting for the first statement.

 

If your balance is too high you may want to make a payment so that it won't show up on your credit report and lower your utilization/ scores for a month. I don't use bill pay so it was easier to just mail the check. It took about 6 days before it posted to my account. Am Ex reports to the bureaus promptly when the statement closes so keep that in mind.

Message 9 of 27
Anonymous
Not applicable

Re: Amex won't let me pay

That is when you use your bill pay service on your banking accoung.
Message 10 of 27
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