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My celebration of my PenFed recon was a little short-lived. After seeing all of these synchrony threads, I decided to check my accounts. This morning, I logged into my Walmart account to add my mom as an authorized user. All was fine. I added her and went about my day. Tonight--all online access frozen! I called Walmart first. They said I could still use my card and they'd be sending me a letter. When I told the CSR about adding my mom as an AU this morning she said that could have prompted it. Well then I called Stash. They said I'd be getting a letter as well. But that CSR said I couldn't use my account until the forms were filled out and sent back. Who knows what's going on over there. For all of you credit experts on this forum, do you think that adding an AU could have prompted this? Or maybe just coincidence? Ugh I am so irritated at the present moment and of course feeling a little ill at ease. I'll report back as soon as I get the letter
Sorry to hear, what's your total exposure with them?
@ohreally7654 wrote:My celebration of my PenFed recon was a little short-lived. After seeing all of these synchrony threads, I decided to check my accounts. This morning, I logged into my Walmart account to add my mom as an authorized user. All was fine. I added her and went about my day. Tonight--all online access frozen! I called Walmart first. They said I could still use my card and they'd be sending me a letter. When I told the CSR about adding my mom as an AU this morning she said that could have prompted it. Well then I called Stash. They said I'd be getting a letter as well. But that CSR said I couldn't use my account until the forms were filled out and sent back. Who knows what's going on over there. For all of you credit experts on this forum, do you think that adding an AU could have prompted this? Or maybe just coincidence? Ugh I am so irritated at the present moment and of course feeling a little ill at ease. I'll report back as soon as I get the letter
Who can say? It is obvious, however, that something is going on. So sorry this happened to you,OP. Good luck getting everything right again.
@Anonymous wrote:Sorry to hear, what's your total exposure with them?
@Anonymous @Anonymous. Total exposure is around $55K. Oldest account with them over 10 years old. I wish I knew what this is about instead of just speculating!
Oh my.. you make the 5th person this has happened to today. I don't know if adding an AU prompted this. I believe one of the other people that this happened to today also recently added an AU as well. I just added an AU about a week ago, so I guess I'll keep checking my accounts too
@Anonymous wrote:
@ohreally7654 wrote:My celebration of my PenFed recon was a little short-lived. After seeing all of these synchrony threads, I decided to check my accounts. This morning, I logged into my Walmart account to add my mom as an authorized user. All was fine. I added her and went about my day. Tonight--all online access frozen! I called Walmart first. They said I could still use my card and they'd be sending me a letter. When I told the CSR about adding my mom as an AU this morning she said that could have prompted it. Well then I called Stash. They said I'd be getting a letter as well. But that CSR said I couldn't use my account until the forms were filled out and sent back. Who knows what's going on over there. For all of you credit experts on this forum, do you think that adding an AU could have prompted this? Or maybe just coincidence? Ugh I am so irritated at the present moment and of course feeling a little ill at ease. I'll report back as soon as I get the letter
Who can say? It is obvious, however, that something is going on. So sorry this happened to you,OP. Good luck getting everything right again.
@Anonymous so much, @Anonymous. I know no one can say with certainty with the AU issue. I just have almost zero experience with AUs on my accounts. Just from what I read on these boards I've gathered certain lenders have taken issue with it. But I wasn't sure exactly why. I guess all I can do is wait now.
@Creditplz wrote:
Once they lock one they lock all of them! Mine have been frozen for about 2 weeks now... Should be unlocked by Monday from what the rep told me..
Oh wow that's so fortunate for you. I'm so glad it worked out for you, and your access will be restored. They requested a 4506-T from you, is that right?
JustMe3 wrote:
Oh my.. you make the 5th person this has happened to today. I don't know if adding an AU prompted this. I believe one of the other people that this happened to today also recently added an AU as well. I just added an AU about a week ago, so I guess I'll keep checking my accounts too
I really hope that you don't make person 6, with the addition of the AU. Definitely keep checking your accounts just in case. It seems maybe there is a correlation there. I'm not sure what the issue is with that but I'd really love to know.