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Another Chase UR mall/points calculation question

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Kozmo
Frequent Contributor

Another Chase UR mall/points calculation question

So, I bought 2 tickets for a flight that came out to be $607.20

 

It was $520+ $87.20 for fees/taxes. From what I understand you dont get credit for taxes right?

 

Regardless, the purchase itself was $520...so if I bought it through the UR mall through travelocity it should be 1,040 points....yet I got an email saying I would get credit for 967??

 

I dont get it. I know its not a "big" difference...but thats not really the point. Why offer 2pts if you dont actually get 2 pts? And are they doing this with other transactions?

 

I better keep a closer eye on my point accruals.

Message 1 of 9
8 REPLIES 8
Laugh
Frequent Contributor

Re: Another Chase UR mall/points calculation question

Maybe its for another UR Mall purchase.

If not, just contact Chase to rectify the problem.
Cards: CSP 6k, Chase Freedom 6k, BCP 7.5k, Sallie Mae 8.9k, Discover 5k, BOFA Better Rewards 3.8k
Message 2 of 9
jenn_bar
Frequent Contributor

Re: Another Chase UR mall/points calculation question

What card did you use?
Message 3 of 9
Kozmo
Frequent Contributor

Re: Another Chase UR mall/points calculation question

Freedom.


Ill wait to see until they're actually posted along with my other UR points from everything else and see what happens
Message 4 of 9
Anonymous
Not applicable

Re: Another Chase UR mall/points calculation question

The UR Mall can be really buggy at times, from my experience. Send a secure message if it bugs you.
Message 5 of 9
Kozmo
Frequent Contributor

Re: Another Chase UR mall/points calculation question

Well, it's ok for now its not that many points. I'd rather wait to see if other calculations are off from all of my other purchases
Message 6 of 9
Anonymous
Not applicable

Re: Another Chase UR mall/points calculation question


@Kozmo wrote:

So, I bought 2 tickets for a flight that came out to be $607.20

 

It was $520+ $87.20 for fees/taxes. From what I understand you dont get credit for taxes right?

 

Regardless, the purchase itself was $520...so if I bought it through the UR mall through travelocity it should be 1,040 points....yet I got an email saying I would get credit for 967??

 

I dont get it. I know its not a "big" difference...but thats not really the point. Why offer 2pts if you dont actually get 2 pts? And are they doing this with other transactions?

 

I better keep a closer eye on my point accruals.


No idea if this is the case here, but on other similar sites, such as Citi Premier booking, there is sometimes a different breakdown of what constitutes fees and taxes.   So sometimes part of the $520 will also count as taxes.  If the UR broke it out for you this way, that really shouldn't be the case, but it comes up when comparing fees with other travel sites.

Message 7 of 9
noobody
Established Contributor

Re: Another Chase UR mall/points calculation question

taxes and fees do not earn UR points from travelocity.com through ur mall.
i would just let it go, almost 4 ur points per dollar spend is good enough for me.
EX819 1HP|TU797 1HP| EQ(Fico8 BankCard)841
Message 8 of 9
Anonymous
Not applicable

Re: Another Chase UR mall/points calculation question


@noobody wrote:
taxes and fees do not earn UR points from travelocity.com through ur mall.
i would just let it go, almost 4 ur points per dollar spend is good enough for me.

The OP appears to know that, so he/she is wondering why they don't get 4*520.   Seems a valid enough question, you really do want to be able to understand how the rewards are calculated, even if the amount you do get seems good.

Message 9 of 9
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