@nyancat wrote:
@Shock wrote:Not sure how it is where you live, but there are people of all ages who work at Mcdonalds here. I get that it's a "First Job" type of job, but some people have worked there for years at the ones I go to. But I guess they are still untrained to EMV cards. But my point is, I don't think age has anything to do with it.
@ArmyVietVet wrote:Considering it is McDonalds with young people probably working their first job with virtually no training on the use of the credit/debit other payment processing, it doesn't surprise me. They have enough to do getting the order filled correctly. Technology hmm...?
I'd suspect that the poster of that concern had an issue other than EMV. I've never seen a US-based, EMV-enabled McDonald's nor have I heard of one. He may have been at a test store or something, but I'd expect the staff at such a store to be well-aware by now how to run an EMV card given they're a couple percent of the market and growing rapidly. The normal McDonald's US terminals generally do not have EMV support (they have a few with EMV slots, but they seem to be located more by coincidence, I've never seen more than one or two in a store).
McDonald's will be an interesting migration case, given the lack of contactless cards in the US market. McDonald's is all about speed, and may be very hesitant to switch until they absolutely have to (which isn't October 2015, that's a liability shift not a network mandate). The occasional counterfeit card may prove less costly to McDonald's than the slowdown of contact EMV. It will be quite interesting to see what they choose to do.
how to process credit card isn't really a part of tranning for cashiers because most of the times it's self explanatory for anyone who ever used credit/debit cards, and also some managers can't be arsed to teach their employees. Only time I ever learn how to process credit card was to do it manually, and it was with those manual credit card imprinter. 
7 or 8 years ago, i remember Jack in the box in some area had paypass scanner sticking out at the cashier window, so I could just use it without handing out my debit card to cashiers, I wonder whatever happened to them. As for EMV chipped card being slowed down transaction, you always gotta wait for your food anyways, so does it matter if it takes say few sec. to a min. longer?
@Anonymous wrote:how to process credit card isn't really a part of tranning for cashiers because most of the times it's self explanatory for anyone who ever used credit/debit cards, and also some managers can't be arsed to teach their employees. Only time I ever learn how to process credit card was to do it manually, and it was with those manual credit card imprinter.
7 or 8 years ago, i remember Jack in the box in some area had paypass scanner sticking out at the cashier window, so I could just use it without handing out my debit card to cashiers, I wonder whatever happened to them. As for EMV chipped card being slowed down transaction, you always gotta wait for your food anyways, so does it matter if it takes say few sec. to a min. longer?
This would be killer in the drive thru line. Like literally killer lol.
As for the EMV coming to Mcdonalds, I think the training would be fairly easy. All the cashier has to do is prompt the customer to insert the card. Will be interesting though with Chip & Sig. For it to be streamlined, the sig must be electronic.
As it is now, I swipe and within 3 seconds it's complete. No form of verification either, I could pick up a credit card off the ground and swipe it there and they wouldnt care.
@Shock wrote:
@Anonymous wrote:how to process credit card isn't really a part of tranning for cashiers because most of the times it's self explanatory for anyone who ever used credit/debit cards, and also some managers can't be arsed to teach their employees. Only time I ever learn how to process credit card was to do it manually, and it was with those manual credit card imprinter.
7 or 8 years ago, i remember Jack in the box in some area had paypass scanner sticking out at the cashier window, so I could just use it without handing out my debit card to cashiers, I wonder whatever happened to them. As for EMV chipped card being slowed down transaction, you always gotta wait for your food anyways, so does it matter if it takes say few sec. to a min. longer?
This would be killer in the drive thru line. Like literally killer lol.
As for the EMV coming to Mcdonalds, I think the training would be fairly easy. All the cashier has to do is prompt the customer to insert the card. Will be interesting though with Chip & Sig. For it to be streamlined, the sig must be electronic.
As it is now, I swipe and within 3 seconds it's complete. No form of verification either, I could pick up a credit card off the ground and swipe it there and they wouldnt care.
really? I haven't been to any fast food drive-thru place that was pay & go, always had to pay and then wait for my food. anyway, it would be nice when all cards in u.s get converted to chip & sig or chip & pin, and fast food places adopt credit card processor machine that extrend out of cashier window, so that people can pay without handing out credit card.
Ahhh. Not the drive thru. I meant inside.
But I guess it would make sense to have a pay station in the drive thru line. IMO its way more streamlined if you just give them the card. There's always those people who don't know how to use it and will just cause a pile up..
If it's chip and sig, it will be a pain to have to sign in the drive thru, electonic or not.
@Shock wrote:Ahhh. Not the drive thru. I meant inside.
But I guess it would make sense to have a pay station in the drive thru line. IMO its way more streamlined if you just give them the card. There's always those people who don't know how to use it and will just cause a pile up..
If it's chip and sig, it will be a pain to have to sign in the drive thru, electonic or not.
There is likely the similar "minimum purchase value" threshold that each card or user has. When I check out at the grocery store with a credit card, often as not the amount is small enough there is no signature required.
The main benefit of the EMV in this situation, not requiring a signature on low value purchases, is that it still has to have the EMV chip present, so it takes out the clone possibility that exists today with magnetic stripe only cards.
That is, provided the paystation is enforcing the EMV chip logic. From other discussions, it sounds like WalMart turned that off, so no forcing the EMV chip usage.
@Shock wrote:If it's chip and sig, it will be a pain to have to sign in the drive thru, electonic or not.
you can just draw a line and hit accept, and the transaction will still go through, let's face it, signatures on those machines look nothing like your actual signatures anyways.
What my signature looks like
What my singature looks like on credit card machines
@Shock wrote:
@Anonymous wrote:how to process credit card isn't really a part of tranning for cashiers because most of the times it's self explanatory for anyone who ever used credit/debit cards, and also some managers can't be arsed to teach their employees. Only time I ever learn how to process credit card was to do it manually, and it was with those manual credit card imprinter.
7 or 8 years ago, i remember Jack in the box in some area had paypass scanner sticking out at the cashier window, so I could just use it without handing out my debit card to cashiers, I wonder whatever happened to them. As for EMV chipped card being slowed down transaction, you always gotta wait for your food anyways, so does it matter if it takes say few sec. to a min. longer?
This would be killer in the drive thru line. Like literally killer lol.
As for the EMV coming to Mcdonalds, I think the training would be fairly easy. All the cashier has to do is prompt the customer to insert the card. Will be interesting though with Chip & Sig. For it to be streamlined, the sig must be electronic.
As it is now, I swipe and within 3 seconds it's complete. No form of verification either, I could pick up a credit card off the ground and swipe it there and they wouldnt care.
You won't need a signature at McDonald's. The CVM list will say signature, the terminal will see you're below the local signature limit for the card network, the terminal will tell the chip signature processing passed (due to the no signature limit), and the transaction will complete.
FWIW, I've used a EMV card in the slot at a 7-11 in Australia once and it was pretty fast. So far that hasn't been the case for places in the US that have upgraded. 
@Anonymous wrote:FWIW, I've used a EMV card in the slot at a 7-11 in Australia once and it was pretty fast. So far that hasn't been the case for places in the US that have upgraded.
It's pretty fast at Walmart now. First Data is slow for magstripe and contactless too.