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Anybody having problems accessing their Synchrony account?

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CodyRhodesDiva
New Visitor

Anybody having problems accessing their Synchrony account?

I tried to access my credit card account online and it says "We apologize. We are currently experiencing technical difficulties and are unable to access your account. Please try again later or contact customer service for assistance." Anybody else having this problem as we speak?

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3 REPLIES 3
coldfusion
Credit Mentor

Re: Anybody having problems accessing their Synchrony account?

Just logged in and poked around.  No issues. 

 

Your issues was possibly tied to a routine maintenance activity that inadvertently triggered a small outage. 

(10/2025)
FICO 8 (EX) 838 (TU) 846 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 2 of 4
youngandcreditwrthy
Senior Contributor

Re: Anybody having problems accessing their Synchrony account?

they have routine maintenance usually at night when there's less volume so less upset people. its normal.

 

if you get worried that they have arbitrarily within their rights in the Tees and Cees closed your accounts, just call the back of one of the cards and check your avail credit.

 

ive had a panic attack or two over this as well. lol and usually by the time I can even call them, im logged in and can see all.

 

one thing that has also scared me and still annoys me is sometimes all of my accounts wont show up with Sync b... so then I clear my cache and everything is fixed.

 

good luck and dont stress!

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Message 3 of 4
Summer16
Valued Member

Re: Anybody having problems accessing their Synchrony account?

This happens to me all the time when I try to login via the web but I dont have that issue when I login through the app.

Starting Fico 8 Scores (4/17): EQ: 510 EX: 510 TU: 525
Current Fico 8 Scores : EQ: 674 EX: 678 TU: 676
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