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Anyone else having a problem with chase website?

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red259
Super Contributor

Anyone else having a problem with chase website?

I tried to log in to my chase account and I see all my cards but I can not see any balances, credit lines or anything else for that matter for any of my accounts. It just says "not available" next to everything. Anyone else have this problem? A few days ago I tried to make a payment and the website told me there was a technical problem and they couldn't accept payments at that time. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 1 of 10
9 REPLIES 9
Anonymous
Not applicable

Re: Anyone else having a problem with chase website?

Yep. Mine says that, too. Hopefully, it's just site maintenance.

Message 2 of 10
elim
Senior Contributor

Re: Anyone else having a problem with chase website?

I paid all three of my Chase cards at noon today.  The last payment gave me that error  but went through when i tried 2 minutes later.

Message 3 of 10
FocusedAndDetermined
Senior Contributor

Re: Anyone else having a problem with chase website?

Just logged in to my account: "not available" down the line.  Thanks for the alert.  Hope they repair the problem soon.

 

EDIT:  There also seems to be a problem with the statement link.  No previous statements are showing/accessible. 

Message 4 of 10
Anonymous
Not applicable

Re: Anyone else having a problem with chase website?

Try signing out, then signing back in.  That worked for me last week when this happened.

Message 5 of 10
CreditCuriosity
Moderator Emeritus

Re: Anyone else having a problem with chase website?

This is fairly common with Chase's site.. Try again in a bit..  Happened to me many of times

Message 6 of 10
EdMan63
Established Contributor

Re: Anyone else having a problem with chase website?

Mine is doing the same thing.


Message 7 of 10
FocusedAndDetermined
Senior Contributor

Re: Anyone else having a problem with chase website?

Website is back to normal - all info present. Smiley Happy

Message 8 of 10
Discover2016
Valued Contributor

Re: Anyone else having a problem with chase website?

Yep all three of my cards showed NOT AVAILABLE in all fields about an hour ago, even calling automated phone line got error.

Gardening until September 2025
Next app: Mortgage in September 2025
FICO 08 Experian 810
Message 9 of 10
txbusted
Contributor

Re: Anyone else having a problem with chase website?

Yup had a problem yesterday and most of the day today but the app was working fine. 

myFICO's : EQ: 643 // TU: 635// EXP:645

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Message 10 of 10
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