Anyone else with a Macy's card please chime in :)

[Kirmie2010]

Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due?  All of my other cards once paid have due date and minimum amount due 0.00 after I have paid.  Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over.  (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

[Anonymous]

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@japakar wrote:

Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due?  All of my other cards once paid have due date and minimum amount due 0.00 after I have paid.  Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over.  (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

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Check your bank account...

[Anonymous]

I hear Macy's does this quite often. Try call customer support to see what's going on, they might blame your bank for not releasing fund or something.

[Kirmie2010]

Payment was made on the 17th, it cleared my bank on the 20th and yesterday got a THANK YOU! for your payment email from Macys.

Ill give em a call tomorrow I guess, I just have a horrible time with phone I get soo aggravated when they dont understand my questions or give me scripted replys to something I never asked.

Thanks for input!  and thanks for answering within a few minutes

[Anomalous]

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@japakar wrote:

Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due?  All of my other cards once paid have due date and minimum amount due 0.00 after I have paid.  Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over.  (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

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They are late updating on the site. My payment due date was 10/12. I paid on 9/27. My account didn't update everything until the day after the payment due date, but my available credit reflected the payment during the wait. 

[Kirmie2010]

Ahh ok.  Late updating the site I hope  Its still at 25 due (22nd now) so Ill just give them a call tomorrow.  or have my wife do it I put her on the account too

Thanks!

[SunriseEarth]

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@japakar wrote:

Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due?  All of my other cards once paid have due date and minimum amount due 0.00 after I have paid.  Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over.  (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

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Yeah, Macy's is just very slow to update.  If you check under the "Recent Activity" button, you'll see the payment there.    Mine still shows that same message, even though I paid on the 10th and my statement closed on the 20th (statement still isn't up yet).  

[pip3man]

In the words of a Macy's rep when I had a similar concern, they really dont update ur minimum payment due even after a payment has been processed until the end of the billing cycle. As a matter of fact, the minimum due on my Jewelry account is $304 which I paid since 10/07 and it hasnt updated to reflect no payment due at this time. However I PIF the Revolving & AMEX side but those are showing correctly... so don't even worry about it so long as the payment has cleared your account.

[Chris679]

Side note: a payment is not considered late on your credit report unless it is over 30 days late.

[pip3man]

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@Chris679 wrote:
Side note: a payment is not considered late on your credit report unless it is over 30 days late.

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Absolutely right however a payment late even for one day might look very bad for internal purposes. A day late could trigger a hike in APR and lead to late fees being charged. But of course that don't reflect on the CR until it's 30days past due.