Anyone have issues with not receiving VS Angel Rewards?

[Anonymous]

Why is the payment a dollar? Is it just if you make any payment even just a dollar they'll give you double points on any non bra purchase or do you have to pay in full?

[Anonymous]

Any payment you make in store, even if it's just a dollar, will double your non-bra points

[morgacj2004]

I was in the store yesterday with my wife and the clerk said a lot of customers are having this issue. She has not gotten her rewards yet. Told to calll. The store clerk should be able to help. Poor customer service

[Anonymous]

Yes I've experienced the same issue. I earned a $20 reward on Jan 6th and still haven't received it. I sent an SM and they are going to re-send the reward. 

I had a similar issue with my Williams Sonoma card. I didn't receive my $25 birthday reward in my birthday month. I received it two months later. So idk if this delay in issuing rewards is a Comenity issue or is the issue with VS and Williams Sonoma?

[Anonymous]

Ok, so just an update... I received both the rewards card and the upgraded VIP card today in the mail! So now I know, it will not take 3-6 weeks for rewards. More like 8-10 weeks.

[Anonymous]

Same happened for me too. But I guess when you upgrade to VIP you're supposed to get an additional $10 bonus according to their website FAQ did you get the extra $10 or no?

[Anonymous]

Yes, the $10 card and the VIP card were both attached to the same paper I received in the mail today. On a separate note, though still related to Comenity mailing things in an untimely manner, I am STILL waiting on a letter regarding an Ulta card I applied for. It is either a denial or verification and I am waiting in the letter...been about 12 days since I apped. Getting this bank to mail me anything when they say they will is like pulling teeth!!!

[AprilShowers4]

Tomorrow will be six weeks for me waiting on my Angel Forever reward and new card. I emailed them two weeks ago to ask where it was and they didn't even answer my question just sent a new card lol. If I don't receive it in s few days I will call. They are really slow.

[Anonymous]

I’ve had my credit card from Victoria’s Secret since October 2016 and I have not received one reward I am old and lost $1000 in rewards because I spent thousands of dollars every month I have called every month they tell me they’re going to keep sending them they never do and I know that they’re not sending them because I have monitor delivery if something doesn’t change soon I’m going to report them to the Better Business Bureau.

[Eastern_star]

I would called them and ask for a supervisor. They are usually good with reissuing them. Also, ask if they can email it. They’ve sent my birthday reward through email before.