Does Instacart code normally code at the 6% grocery or is it a 1%? Also does it matter if i use Google Pay versus entering the card info normally? I've had no problems at any grocers for in person transactions. I only use Instacart maybe once a month, but noticed my delivery from Harris Teeter using Google Pay only got 1%.
Looks like I need to either call or chat with them since it's the only grocery purchase I've made that didn't get marked with the 6%.
It may be because you're going through Google Pay. Try it without GP and checkout with your BCP directly.
Will do next time. I normally don't use Google Pay with Instacart, but did this time around.
When I had the BCP, Intacart always coded as groceries. Even when I ordered from Costco.
UPDATE: Forgot about this issue for a while until several more purhcases later. It turned out that the problem is specific to Harris Teeter. I've had several additional IC transactions with Harris Teeter and all (with and without Google pay) are giving me 1% instead of 6% except for an add on tip (post delivery). I'm having no trouble with Publix or anywhere else I've used Instacart. The first time I called Amex it was filed as a general complaint and nothing happened. 2nd time I called in I pressed for rewards instead of general customer service and got someone who looked into it further for me (and explained about the general complaint last time). After some digging around with me on the line they say it's coded as "US supermarkets" so it's should be earning 6% and are not sure why not but it may take up to 2wks to fix on their end . It's been about a week so I'll wait another week before contacting them