BCU closed my $5k Visa and $20k LOC without noticed!

[CreditCuriosity]

New card already arrived UPS morning delivery.  

[TrapLine]

Now that you have that shinny new card ... don't sock draw it just yet

[northway]

Here's to hoping whoever screwed all of this up on the backend underwriting/auditing side at BCU has a 55 gallon drum of lube at the ready.

Glad they're opening back up the wrongfully closed accounts. Seemed like a mass AA closure, but for the wrong reasons apparently.

[CreditCuriosity]

Ya was such a risk lol.. Only reason it dropped in last  few months is due to  a new car loan at 100% and paying off existing auto loan.. I am a big risk .  Clearly the data knew they wouldn't make a penny off me in interest.

[Guyatthebeach]

My final update on this BCU mess:

Both my LOC and Visa Signature are showing active online. I used my Visa today with no issues. When I got home, I noticed BCU deposited $50.00 into my primary savings account and listed it as a BCU courtesy credit. I also got an email and online message in the app saying my LOC and Visa were fully restored, active, and the CU apoligized again.

I'm happy with the outcome, and I'm impressed with how BCU handled my situation. I am going to keep my account open for the moment.  I do strongly advise anyone that had their accounts closed to keep after them until they make it right with you.

Guyatthebeach

[ncogngro]

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@ncogngro wrote:

My travel rewards card statement closed a couple of days ago.  Got an alert from EQ stating that there was a change to the card.  I reviewed the status and to my suprise, the status stated as "Closed by consumer" and not "Closed by granter".  I'm still waiting to see if they'll reinstate my cards but won't hold my breath

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This afternoon, I logged into the website to access my member number so that I could call them.  I looked at both of my accounts and noticed that both had been reinstated along with my limits and both cash and travel rewards points.  Plus received a secure message appologizing that they had closed my account in error.  For my inconvenience, they deposited $50 into my savings.  BCU is back in my good graces.

[Raquelleb]

How much do you make a year of you don't much me asking?  

I make $140,000 yr and maybe I'm In the poor category.

my credit is 406 🤫🙀

I feel like something is wrong and just trying to find out what I did wrong !!!

ever make a late payment , ever ?? 

how did you get such a large credit card amount ?  

I had to make a $200 deposit to get discover credit secured card and they never gave me back my deposit even after 6 yrs of consistent monthly payments.  NEVER LATE.

just text or reply back if you have a conscious and understanding that some people are really struggling and they have humiliated me.

if you can reply, I would appreciate it !!!!

[northway]

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@Raquelleb wrote:

How much do you make a year of you don't much me asking?  

I make $140,000 yr and maybe I'm In the poor category.

my credit is 406 🤫🙀

I feel like something is wrong and just trying to find out what I did wrong !!!

ever make a late payment , ever ?? 

how did you get such a large credit card amount ?  

I had to make a $200 deposit to get discover credit secured card and they never gave me back my deposit even after 6 yrs of consistent monthly payments.  NEVER LATE.

just text or reply back if you have a conscious and understanding that some people are really struggling and they have humiliated me.

if you can reply, I would appreciate it !!!!

---

......what?

[jel1990]

Update from today. My credit card was restored. LOC is still missing. Chatted with them today and they opened a case or something of that sort. No message or credit from BCU for me. No one has even acknowledged any wrong doing on their part. Will give the LOC until the end of the week before I pull deposits and switch over to First Tech. 5% on checking and got an email today offering a $300 bonus if I had DD of at least $1,000.

[SSR]

You have a number and name of person you spoke with? Thx!