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Hey all, I just have a balance transfer question. So I have had my chase sapphire preferred credit card open for a couple of years now. I used it to make a big purchase about $2500 and I paid that off completely. However, a day ago I got a refund for it so now it shows up as a negative balance on my statement which means that Chase owes me that money. I have a balance on my discover card and wanted to transfer it to my sapphire card but I checked and do not have any balance transfer offers on my sapphire card. So my question is if there is anything I can do to get them to give me a balance transfer offer? Maybe call them or something? I've been searching for an answer but haven't had any luck.
I just called them, they said they can't give me a balance transfer offer because that is done internally. She did say though that what they could do is mail me a check for the money that is credited to my account which works out perfectly so I accepted that option lol
If I remember correctly, when I first opened the account they did ask if I wanted to transfer a balance but other than that no. I just thought it would be worth a try to ask for one lol and well when I made the purchase I immediately paid it off but I ended up getting a refund for it so it showed up as a negative balance meaning they owed me what I had paid lol
@AverageJoesCredit wrote:
Im still confused. If you made a purchase for $2500, that would have been $2500 owed. You then paid the charge in full. Thus completing your obligation to pay the purchase. Why would Chase give you back the $2500 you spent and paid once?. Sorry im off in the head today lol. It sounds like Chase gave you a free $2500
OP bought something
OP paid the bill
OP got refund for purchase
Chase credited account, appearing as negative balance
OP wanted his money back, instead of it staying as a credit on CSP, so they can use it elsewhere
OP got Chase to issue a refund check
I think 😐
@Remedios wrote:I think 😐
Yes, that is correct lol