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Barclays closed my account

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Saleen099
Senior Contributor

Barclays closed my account

Yesterday I received a letter from Barkley stating that they had closed my account in the letter. It stated the reason for the closure was derogatory information being reported on my credit report. So I called today spoke to a representative explained the situation and what was been reported in the ladder, and I asked her point-blank what derogatory information was being reported on my credit report. she put me on hold and after a few minutes more like five minutes really she came back and said I didn't see any derogatory information and I said well why did you close my account. she said and I quote it was because of high utilization on my credit cards and there's only one reporting a balance right now and that's my American Express card. I explained to her that I have to pay the balance in full every month.  I didn't go any further with it. I don't care at this point.  

Message 1 of 25
24 REPLIES 24
MissLiz
Established Contributor

Re: Barclays closed my account

Sorry about your account closure, @Saleen099. 😞

“A woman’s best protection is a little money of her own.” – Clare Boothe Luce
Message 2 of 25
CreditCuriosity
Moderator Emeritus

Re: Barclays closed my account

Interseting..  Might be jealous they aren't getting your Jet fuel bill spend?  Granted doubt your barclay's credit line would support that Smiley Happy

Message 3 of 25
FicoMike0
Valued Contributor

Re: Barclays closed my account

Sorry to hear that. Id be over to annualcreditreport.com to check for myself. Which cra did they pull?

Message 4 of 25
JoeRockhead
Senior Contributor

Re: Barclays closed my account

It's head-scratchers like this that continue to add to my reservations about Barclays. I know lots of people seek out some of their cards, but they just never gave me the warm and fuzzies. My condolences on the loss of your account, but I'm sure you'll have no problem replacing it with something else.   

Message 5 of 25
Saleen099
Senior Contributor

Re: Barclays closed my account


@CreditCuriosity wrote:

Interseting..  Might be jealous they aren't getting your Jet fuel bill spend?  Granted doubt your barclay's credit line would support that Smiley Happy


I definitely know they were jealous because she had a hard time repeating back to me the balance on the American Express.  And as far as the jet fuel bill, it wouldn't even cover 10% of the Bill. IMG_0539.jpeg

 

Message 6 of 25
Saleen099
Senior Contributor

Re: Barclays closed my account


@FicoMike0 wrote:

Sorry to hear that. Id be over to annualcreditreport.com to check for myself. Which cra did they pull?


Thanks @FicoMike0   
Why did you check all three of them? I don't know where they got the information they sent me in the letter.   The credit report that she pulled the information from was Experian.  I asked her to look at the other two Credit bureaus, but she wouldn't. 

Message 7 of 25
Saleen099
Senior Contributor

Re: Barclays closed my account


@JoeRockhead wrote:

Head-scratchers like this continue to add to my reservations about Barclays. I know lots of people seek out some of their cards, but they just never gave me the warm and fuzzies. My condolences on the loss of your account, but I'm sure you'll have no problem replacing it with something else.   


It is a head scratch. 

 

My Opinion, but I think a lot more credit card companies/issuers are going to be doing the same thing to people because they have to answer to the border, Directors and a lot of them are losing money so they're gonna be scaling back on a lot of people's accounts. 

Message 8 of 25
CreditCrusader
Valued Contributor

Re: Barclays closed my account


@Saleen099 wrote:

 

My Opinion, but I think a lot more credit card companies/issuers are going to be doing the same thing to people because they have to answer to the border, Directors and a lot of them are losing money so they're gonna be scaling back on a lot of people's accounts. 


I can't imagine why 

In my wallet: AMEX Gold (NPSL), AMEX Green (NPSL), Local Credit Unions (2 cards: VISA, MC, $25,000 CL each)
Message 9 of 25
coldfusion
Community Leader
Mega Contributor

Re: Barclays closed my account

BarclayUS has always been a quirky (to put it mildly) issuer.   Sorry to read but in the grand scheme IMO not that great a loss on your part.

(2/2025)
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Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 10 of 25
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