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Before I call AOD to see what the problem is...

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unsungivy
Valued Contributor

Before I call AOD to see what the problem is...

Did anyone else not get their 3% on the statement that just cut? I'm fairly sure that the majority of us have the same statement date, if not literally everyone.

 

I always get the 3% credit at the same time as the statement cuts. In fact, I usually do the math so that I have a small balance equal to exactly what my credit will be, so that it zeros out at the same time, leaving me a $0 balance for the cycle.

 

However, this time the $3.08 I was expecting hasn't been credited, and I'm confused. Has anyone else failed to get their 3% before I call the Florida number that handles the Alabama FCU's CC?

Sock Drawer - Chopping Block -
Biz - Debit Cards -
Message 1 of 9
8 REPLIES 8
CreditCuriosity
Moderator Emeritus

Re: Before I call AOD to see what the problem is...

received 3% personally this statement if that helps.

Message 2 of 9
unsungivy
Valued Contributor

Re: Before I call AOD to see what the problem is...


@CreditCuriosity wrote:

received 3% personally this statement if that helps.


Thanks! I gave them a call, and they're sending a note over to finance about it, since it's likely the rare glitch.

Sock Drawer - Chopping Block -
Biz - Debit Cards -
Message 3 of 9
Kforce
Valued Contributor

Re: Before I call AOD to see what the problem is...


@CreditCuriosity wrote:

received 3% personally this statement if that helps.


^^^^^ This

Yesterday they did the auto credit for the 3%.

Today they sent an email that statement was ready.

Same dates as usual.

Message 4 of 9
unsungivy
Valued Contributor

Re: Before I call AOD to see what the problem is...

So, after 4 calls to AOD, I finally have an answer, which is an interesting data point.

 

They can't give you the 3% if your card is locked when they try to issue it. So, yeah.

Sock Drawer - Chopping Block -
Biz - Debit Cards -
Message 5 of 9
CreditCuriosity
Moderator Emeritus

Re: Before I call AOD to see what the problem is...


@unsungivy wrote:

So, after 4 calls to AOD, I finally have an answer, which is an interesting data point.

 

They can't give you the 3% if your card is locked when they try to issue it. So, yeah.


strange.  did you unlock it and get bonus?

Message 6 of 9
unsungivy
Valued Contributor

Re: Before I call AOD to see what the problem is...


@CreditCuriosity wrote:

@unsungivy wrote:

So, after 4 calls to AOD, I finally have an answer, which is an interesting data point.

 

They can't give you the 3% if your card is locked when they try to issue it. So, yeah.


strange.  did you unlock it and get bonus?


It's unlocked now. Waiting to see if I get the bonus before the next due date.

Sock Drawer - Chopping Block -
Biz - Debit Cards -
Message 7 of 9
Anonymous
Not applicable

Re: Before I call AOD to see what the problem is...


@unsungivy wrote:

So, after 4 calls to AOD, I finally have an answer, which is an interesting data point.

 

They can't give you the 3% if your card is locked when they try to issue it. So, yeah.


Whereas I bet paying your bill when the card is locked works fine!

Message 8 of 9
unsungivy
Valued Contributor

Re: Before I call AOD to see what the problem is...


@Anonymous wrote:

@unsungivy wrote:

So, after 4 calls to AOD, I finally have an answer, which is an interesting data point.

 

They can't give you the 3% if your card is locked when they try to issue it. So, yeah.


Whereas I bet paying your bill when the card is locked works fine!


Since I usually just use it for really small, random stuff, I generally do the math and leave that amount unpaid so that the 3% will wipe it to zero.

 

I have learned that if I overpay, they adjust away my extra pennies after a few statements, which makes me irate (I earned that penny! I was saving it for the next time!)

 

So, right now I'm in a "hoping it posts so I don't have to pay it off, because they'll take those pennies away if I don't have a random use soon". I'm carrying the USB Smartly around now, so meh.

Sock Drawer - Chopping Block -
Biz - Debit Cards -
Message 9 of 9
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