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Best Buy RZ MC duplicate reporting

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IvDogg
Established Member

Best Buy RZ MC duplicate reporting

Hello All,

 

I've been a Best Buy RZ MC holder since 4/2011 (I know it's not the best card, but at the time I was doing some major rebuilding)...

 

I only recently found out that the card was sold from Capital One to Citibank on or around October last year...

 

Upon reviewing my credit report I found that it's being reported both by Cap One and Citibank:

 

Cap One, Opened 4/2011, Closed 10/2013.

Citibank, Opened 4/2011, Currently Open.

Same account number.

 

For the Capital One account it reports my credit history for the period that Cap One owned it, to include 2-30 day lates, and 1 60 day late.

For the Citibank account it reports only the history since it was owned by Citi; blemish free.

 

Do I have a legitimate dispute to have the Capital One account removed as two creditors are reporting the same account?

 

If so, who do I dispute this with?  CRBs? Cap One? Citibank?

 

Thanks everyone.

Starting Score (Feb 2014): EXP:583 EQ: 585 TU: 610
Current Score (5/1/2014): EXP:707 EQ:681 TU:671(All Fico)
Goal Score: 725 (all three)

My Wallet: Navy FCU Cash Rewards Signature Visa $24k, Discover IT $7k, Amazon Rewards Visa $5k, Hawaiian Airlines World MC $4000, Gold Delta SkyMiles $2k, Cap One Quicksilver $3800, Military Star Card $2625, Bestbuy Reward Zone $300, Horizon Gold $500
Message 1 of 5
4 REPLIES 4
IWOL
Established Contributor

Re: Best Buy RZ MC duplicate reporting

I will just say be very careful with this one. I had the same sitution with both accounts reporting and I disputed the Cap 1 tradline and it caused all kinds of crazy stuff to happen.

 

After disputing the Cap 1 tradline with EQ, somehow they automatically put the Citi tradline in dispute as well. Then EX, did the same thing without me even filing a dispute with them.

 

I had to call both to try and fix it and even though I explained what had happened they insisted that I needed to dispute the dispute. After many long  converstions with 3 blithering idiots I got tired and gave up.

 

I now have the Cap 1 tradline reporting twice on EX and EQ, one says transferred and one says open plus i have the citi account reporting as well.

 


Message 2 of 5
IvDogg
Established Member

Re: Best Buy RZ MC duplicate reporting

I know what you mean, I already tried disputing it via mail by sending a standard dispute letter saying it's inaccurate...  Then both account went into dispute, I didn't get anymore duplicates as a result.

 

I think I'm going to try disputing it again, but I'm going to call in the dispute to those executive resolutions numbers so someone with a little more experience is hopefully handling the call....

 

I'm also going to send a bunch of letters towards Capital One regarding this, hopefully something will work.

Starting Score (Feb 2014): EXP:583 EQ: 585 TU: 610
Current Score (5/1/2014): EXP:707 EQ:681 TU:671(All Fico)
Goal Score: 725 (all three)

My Wallet: Navy FCU Cash Rewards Signature Visa $24k, Discover IT $7k, Amazon Rewards Visa $5k, Hawaiian Airlines World MC $4000, Gold Delta SkyMiles $2k, Cap One Quicksilver $3800, Military Star Card $2625, Bestbuy Reward Zone $300, Horizon Gold $500
Message 3 of 5
IvDogg
Established Member

Re: Best Buy RZ MC duplicate reporting

Does anyone know for sure if the way it is being reported qualifies as a valid dispute?

Starting Score (Feb 2014): EXP:583 EQ: 585 TU: 610
Current Score (5/1/2014): EXP:707 EQ:681 TU:671(All Fico)
Goal Score: 725 (all three)

My Wallet: Navy FCU Cash Rewards Signature Visa $24k, Discover IT $7k, Amazon Rewards Visa $5k, Hawaiian Airlines World MC $4000, Gold Delta SkyMiles $2k, Cap One Quicksilver $3800, Military Star Card $2625, Bestbuy Reward Zone $300, Horizon Gold $500
Message 4 of 5
gdale6
Moderator Emeritus

Re: Best Buy RZ MC duplicate reporting


@IvDogg wrote:

Does anyone know for sure if the way it is being reported qualifies as a valid dispute?


It is a most unconventional way of reporting for an account that is sold to another bank usually the TL is just changed to the new bank s name and that it is the end of it. I would not dispute it I would write a letter to the EO of Cap-1 asking it be  removed as a duplicate of your Citi account that is also reporting.

Message 5 of 5
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