Best and Worst online user interfaces

[Anonymous]

UNFCU needs to update their App. It's a great CU but their interface is not user friendly

[Stralem]

The only problem I have with Chase's interface is that there's a lot of vertical scrolling involved for those with multiple accounts. I have checking, savings, Freedom, and CSP sections stacked one on top of the other, and my mouse wheel gets a thorough workout whenever I log in.

[Involver]

Fifth/Third is the worst by far.  

[Craaaig]

Amex is definitely my favorite. It's very slick and flashy and the app is beautiful.

Agree with Chase being the worst. The app is the worst thing I've ever encountered. There used to be a period a couple years ago where the app was completely unusable and wouldn't even let you log in.

[corymcd88]

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@Gunnar419 wrote:

Best: Barclays, simple but highly functional. Easy to find anything you need.

Second best: Discover

Worst: Chase. Both unattractive and hard to find things you need.

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Yes, I will say the same with Chase.

[trumpet-205]

Chase is actually one of the easier web interface I have ever come across. What's with all the hate?

[Pat94108]

 I m surprised no one has mentioned Capital One. Their website is always down, slow to load...Interface-wise, they have improved a bit but for a long time it looks like a website from the 90s. Personally, I like Discover and Amex. Chase is okay, I could always find what I wanted to. 

[celluloid17]

Best for me is Barclays - easy to navigate, pertinent information clearly displayed and aesthetically pleasing interface

Worst for me is U.S. Bank - no pending charge amounts, credit limit is not listed at all (**bleep**?!), dated interface

[14Fiesta]

I can only speak for Discover, but their online interface is really good. Its clean, and easy to find what you are looking for, and is fully functional.

I see some positive reviews above about Barclay's. Their CC website might be different from their Savings account website, and I  would hope so because honestly, it's pathetic. I was rate chasing when I was looking for a savings, and Barclay's had one of the best rates available. However, once I got approved and actually logged in, I found out it was extremely buggy, and it's hard to find what you are looking for. Also, every time I log in, I get redirected to a change your password page, even though I didn't click on it, and I have to change it in order to be forwarded to my account home screen. 

[starry1]

Best:  NFCU since the upgrade.  Love it.

Worst:  Tie between 1st Premier and CFNA Firestone.  Just pieces of crapola.