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Best card for cell phone insurance

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onepeace25
New Contributor

Best card for cell phone insurance

Hi Forum,

 

I am trying to find my permanent card for paying my cell phone bill and have the best available insurance for this using a credit card. I see some mixed reviews on the AMEX Platinum for this and wanted to take your opinion on which card I own would be best for this use. All cards I own are listed in my signature. TYIA

Discover IT $4,300 | US Bank Cash Plus $1000 | Capital One Savor One $1,500 | Citi Custom Cash $2,400 | Citi Double Cash $2,400 | Affinity FCU Cash Rewards $12,000 | American Express Platinum | American Express Gold
- Total Revolving Limits $24,100

Gross Income - ~$90,000
4 Settled CO. Paid for settlement in January 2020~
(Update: December 2022):
AAoA - 2 Years 2 Months
Oldest Card: Discover IT - 2 Year 2 Month
Youngest Card: American Express Gold - Opened February 2023

Current FICO 8 scores:
Experian: 700
Message 1 of 13
12 REPLIES 12
PNWRambler
Frequent Contributor

Re: Best card for cell phone insurance

There's a ton of cards that offer some kind of cell phone insurance or coverage. You may want to compare the other perks of each card and see which will provide multiple benefits or uses for you.  Personally I don't use this feature so I can't provide a great opinion, but here's a few cards with a cell phone perk:

 

Chase Freedom Flex, Capital One Venture X, AmEx Platinum, U.S. Bank Platinum, Wells Fargo Active Cash Card, Chase Ink Business, etc...

Message 2 of 13
wasCB14
Super Contributor

Re: Best card for cell phone insurance

I've not had to make a claim for this particular benefit yet, but in general Amex has an easy benefit claims process. Amex also explicitly says they cover cracked screens, while other benefit programs have vague language about cosmetic damage or say they won't necessarily pay to fix a phone that can still make and receive calls.

 

I use Business Platinum for the $10 credit and phone protection, but that's a business card (and one I'd pay an AF for, anyway).

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 3 of 13
digitek
Established Contributor

Re: Best card for cell phone insurance

I've used cell phone insurance on my SDFCU Premium Cash Back+ and my Amex Delta Platinum. Both times were like any other insurance claim, some paperwork required, some back and forth then out of nowhere an approval. You don't have to wait for an approval when I've used it, you can get it fixed and then provide receipts (although this might be different depending on the insurance carrier).

 

From what I understand a lot of Visa cards use Assurion for cell phone insurance (which owns the uBreakiFix stores, too) and Amex uses AIG for cell phone insurance.

 

It is one card benefit that I tend to use more than any of the other ones. On plans with multiple lines it can save quite a bit of money each month over provider based insurance (~$10 a month per phone).

Message 4 of 13
Anonymous
Not applicable

Re: Best card for cell phone insurance


@digitek wrote:

 

 

It is one card benefit that I tend to use more than any of the other ones. On plans with multiple lines it can save quite a bit of money each month over provider based insurance (~$10 a month per phone).


RIght, but it also depends on your risk style.   AFAIK, no card with insurance offers the best rate on the phone bill (briefly, the MC Max Cash were good).   So you are certainly saving say ~$10 a line per month if you would otherwise have got the insurance, but not everyone sees the need, and savings on the monthly bill can be a big factor.

Message 5 of 13
AzCreditGuy
Valued Contributor

Re: Best card for cell phone insurance

My Wells Fargo has the phone insurance and I have used it every year it seems, you are allowed 2 claims per year. The biggest hassle is filling for the claim with the insurance, its always a back and forth and sometimes you have to resend the documents. I just used it 2 months ago on my Iphone 13 pro that got fully smashed up...Insurance phone was $625 with tax...The insurance paid me $575 minus $25 ded and they dont pay for taxes

Message 6 of 13
C6
Regular Contributor

Re: Best card for cell phone insurance

Cap 1 Venture X, Amex Platinum, and Delta Reserve offer $800 coverage. Wells Fargo Autograph, Active cash, and Reflect offer $600. Chase offers $600 on a few cards. There are others that offer protection too but usually a lesser amount. I think the Venture X is best for 2% back plus many more benefits.

Message 7 of 13
SpaceCityCCuser
Frequent Contributor

Re: Best card for cell phone insurance


@C6 wrote:

Cap 1 Venture X, Amex Platinum, and Delta Reserve offer $800 coverage. Wells Fargo Autograph, Active cash, and Reflect offer $600. Chase offers $600 on a few cards. There are others that offer protection too but usually a lesser amount. I think the Venture X is best for 2% back plus many more benefits.


I use CFF for my cell bill. It is up to $800 per claim. I'm not sure about other Chase cards.

 

Chase FF Benefits.JPG

 


Last Signature Update: 09/01/25 | 2025 Total AF = $1560 (2025 credits redeemed *organically* $1465)











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Message 8 of 13
Anonymous
Not applicable

Re: Best card for cell phone insurance

The other thing to remember is with some carriers, Verizon at present and T-mobile to be another soon, using (most) credit cards will lose the autopay discount, adding about $5 a line

Message 9 of 13
AzCreditGuy
Valued Contributor

Re: Best card for cell phone insurance


@Anonymous wrote:

The other thing to remember is with some carriers, Verizon at present and T-mobile to be another soon, using (most) credit cards will lose the autopay discount, adding about $5 a line


I have Tmobile and Verizon and I have say while Verizon does have the best service...They are so restrictive on terms with new phone they credit you. They only allow checking or debit cards and only allow the Verizon CC with autopay…All other CCs you lose the discount. Which means you cant use all these other CC phone insurance…The Iphone14 pro on that Verizon account has no phone insurance

Message 10 of 13
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